Capital One's tech team isn't just talking about multi-agentic AI. They already deployed one.

It's called chat concierge, and it's simplifying car shopping. Using self-reflection and layered

reasoning with live API checks, it doesn't just help buyers find a car they love. It helps schedule

a test drive, get pre-approved for financing, and estimate trade and

value. Advanced, intuitive, and deployed. That's how they stack. That's technology at Capital One.

GPT5 is here and OpenAI CEO Brad Lightcap is with us to break down the new model's capabilities, what it means for the AI business, and what's next for this promising technology. Brad, it's so great to see you. Thank you for joining us on an emergency episode of Big Technology Podcast.

My pleasure. Thanks for having me. All right. So briefly, I just want you to talk a little bit about what GPT5 is. So maybe within like 60 seconds or so, can you talk about what it is and how it improves

on previous opening eye models?

Yeah, so GPT-5 is, it's our next generation flagship model.

It does something really interesting, which is it actually combines into one model the ability to dynamically

choose whether to think hard about a problem and reason about it to give you an

answer or not and so you'll remember previously you had to go deal with the

model picker and chat GPT everyone's favorite thing you had to select a model

that you wanted to use for a given task, and then you'd run the process

of asking a question, getting an answer.

Sometimes you choose a thinking model.

Sometimes you wouldn't.

And that was, I think, a confusing experience for users.

GPD5 abstracts all of that.

So it makes that decision for you, And it's actually a smarter model.

So you're going to get a better answer in all cases,

regardless of whether you're using the thinking mode or not.

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