So student loans are emerging from deep freeze and borrowers are confused.

The Wall Street Journal says, I will add to that, they're angry.

Oh, yeah.

I will add to that that they're scared.

Yes.

Frustrated.

Yeah.

It says student loan borrowers are finding out that restarting 1.6 trillion federal

program is much more confusing than just when they were able to turn the switch off, right?

It's harder to turn it back on with the pandemic relief ending.

Borrowers will start owing interest as of Friday,

as in four days. They are learning new payment schedules. They're often getting this information

via email from these servicers that they might not have ever heard of. Okay. And this is what I want

to talk about. I know you guys are getting emails in.

And it's like, oh, who are you?

Oh, you're the person who's servicing my loan now.

And you don't even know, you don't even know what your payment is.

It says this is about four in 10 borrowers.

Their loan was transferred to a new servicer during the pause that began March 2020.

40%.

They moved the servicing.

On an already incompetent and in-uped industry.

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