4.3 • 1.4K Ratings
🗓️ 28 October 2014
⏱️ 2 minutes
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0:00.0 | This is scientific American 60 Second Science. |
0:04.3 | I'm Christopher in D'Alga. |
0:05.8 | Got a minute? |
0:07.8 | If you were to walk into a brick and mortar store |
0:10.2 | and they were offering better prices for less affluent people, there would be a revolt, right? |
0:15.8 | No one would stand for this. |
0:17.4 | Christo Wilson, a computer scientist at Northeastern University, but on the internet, he says, anything goes when it comes to pricing. |
0:25.0 | It is super subjective. |
0:27.0 | Everything can be personalized. |
0:29.0 | Wilson and his colleagues analyze just how personal online shopping can get. |
0:33.2 | They compared the search results of 300 real world users |
0:36.8 | to searches by cookie-free fake accounts |
0:39.6 | on 16 major e-commerce sites. |
0:42.4 | Turns out half the sites personalized search results, |
0:45.0 | based on who was searching. |
0:47.0 | Especially travel sites. |
0:49.0 | Expedia and Hotels.com prioritized more expensive hotels for certain users and price lines skewed |
0:55.0 | search results based on past purchases. |
0:58.1 | But Wilson's favorite example of variable online pricing was Home Depot.com, where shoppers on mobile devices tend to be offered much more |
1:06.2 | expensive items. |
1:07.2 | You know, it's like you want on your desktop and search for a table and they give you a plastic |
1:11.2 | folding table. But you search from your phone and they give you a mahogany dining room table. |
... |
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