Online advertising fraud
Business Daily
BBC
4.4 • 816 Ratings
🗓️ 31 May 2022
⏱️ 19 minutes
🧾️ Download transcript
Summary
The global online ad racket; Ed Butler investigates how criminals are ripping off advertising firms to the tune of billions every year.
Andrew Lissimore the CEO of a Canadian company that sells high-end headphones tells us what happened when he hired an ad-tech firm to organise targeted advertising for his website.
Ad fraud expert, Augustine Fou explains that the problems with digital advertising really began about a decade ago, when advertisers stopped selling their ads directly to publishing websites and used ad exchanges instead. We also hear from a former hacker who now advises companies on how to keep hackers and fraudsters at bay.
Presenter / producer: Ed Butler Image: Online business marketing; Credit: Getty
Transcript
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| 0:00.0 | I had this secret. I robbed banks in my spare time. |
| 0:06.4 | Lives less ordinary from the BBC World Service. |
| 0:09.6 | This is not a good thing to do because police are after you. |
| 0:14.9 | Find out more at the end of this podcast. |
| 0:18.3 | Hi there. Welcome to Business Daily from the BBC. My name's Ed Butler. Today, the global ad racket. |
| 0:25.7 | Our criminals are ripping off advertising firms to the tunes of billions of dollars every year. |
| 0:31.0 | There's entire botnets that are dedicated to click fraud. It's a business. They have a full-blown industry. It's a money-making industry. |
| 0:39.9 | And we hear allegations from one fraud detection expert who reckons the entire digital ad industry |
| 0:45.6 | is itself part of the problem. Marketers are starting to realize that their spending is not |
| 0:51.1 | actually producing the results that they thought it was, they're finally willing to ask. |
| 0:56.7 | Am I getting what I paid for? |
| 0:58.7 | And most of them are finding out that they're not. |
| 1:01.2 | Getting into the weeds of the digital ad market, business daily from the BBC. |
| 1:09.6 | I'm Andrew Lissimore, the CEO of a Canadian company that sells really high-end headphones. |
| 1:16.5 | We were growing this company, and part of growing a primarily digital retail company, |
| 1:21.0 | is advertising, is reaching our customers across a number of websites and web properties. |
| 1:28.9 | What Andrew was trying here is pretty standard for small companies in the digital age, |
| 1:34.0 | using so-called programmatic or targeted advertising via the internet to spread the word about his |
| 1:39.7 | great new product. The way it's meant to work is that these pop-up ads appear only in front of the |
| 1:45.8 | right type of people who'd like to buy what he's selling. He pays when someone clicks on the ad. |
| 1:52.0 | He'd hired an ad tech firm to organize this, but then things started to get weird. |
| 1:57.8 | Our ads were showing up on a lot of Android games. Android games are a very unlikely |
... |
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