Hello and welcome back to another episode of Franklin Covey's twice weekly

podcast on Leadership with Scott Miller. That's me I am your host and interviewer

each week six years nearly 400 episodes that release every Tuesday and Friday, sponsored by Franklin

Covey, the world's most trusted leadership firm.

I have had the honor and privilege to have been associated with this firm for nearly 30 years, 25 of it, as a full-time employee and a member of the executive leadership team.

The last five I retired from the firm but was invited back to be an ambassador for a company

that I love on content that I am proud to have said have had a huge impact on me as a leader,

as a parent, as a spouse, as a friend, as a human, and this podcast exists to make

you a more effective leader.

Many of you know our company was co-founded 40-plus years ago by the seminal author Stephen Covey who wrote the book The Seven Habits of Highly Effective People.

One of those habits of course was the habit of listening, the habit of Empathic listening, habit five.

In fact, if you would have asked Dr. Covey when he was alive,

which was his most difficult habit.

He would have said habit five.

Seek first to understand, then to be understood.

And today, our topic is all about adaptive listening.

We have two experts on listening,

two communication experts that have joined us to talk about their new book

Collaboration, Adaptive Listening.

How to Cultiv Trust and Traction at work, Nicole Lowen Brown and her colleague Megan Stevens have joined us in a two-author interview to talk about

how we all can be better at listening and how do we specifically enhance our own learning and acumen around adaptive listening.

Ladies welcome to Cole great to have you on today.

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