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Decoder with Nilay Patel

Never pay the ransom — a cybersecurity CEO explains why

Decoder with Nilay Patel

Vox Media Podcast Network

Technology, Business

4.33.2K Ratings

🗓️ 27 October 2022

⏱️ 67 minutes

🧾️ Download transcript

Summary

Steve Cagle is the CEO of Clearwater Compliance, which is a cybersecurity firm focused on the healthcare industry. Basically, they lock down hospital computer systems, which contain a huge amount of personal data, and are so mission critical that ransomware attackers know that hospitals are more likely to just pay up. If the cryptocurrency explosion has accomplished anything, it’s making ransomware attacks easier and more lucrative for bad guys. Steve told me there’s so much personal information in a hospital system that a single patient’s record can sell for a huge premium over somthing like a credit card number. And we talked about amount of regulation needed to secure that data and that some insurance providers require hospitals to have a minimum level of security, or they won't be covered. It's a fascinating one. Links: Cyber Security Week 2022 Penetration test Cyberattack delays patient care at major US hospital chain Average Healthcare Data Breach Costs Surpass $10M, IBM Finds Transcript: https://www.theverge.com/e/23175031 Credits: Decoder is a production of The Verge, and part of the Vox Media Podcast Network. It was produced by Creighton DeSimone and Jackie McDermott. Research by Liz Lian and it was edited by Jackson Bierfeldt. The Decoder music is by Breakmaster Cylinder. Our Sr Audio Director is Andrew Marino and our Executive Producer is Eleanor Donovan. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

Support for this episode comes from Zell.

0:02.2

You'd never fall for an online scam, right?

0:07.0

You use two-factor authentication.

0:09.2

Ignore calls from everyone named Spam Risk.

0:12.8

And never use the password.

0:15.1

Password.

0:17.3

But scammers are getting more sophisticated and more active,

0:21.4

which means they're finding millions of new victims every single year.

0:26.0

The good news is that there's a lot you can do to protect yourself

0:29.3

on the wild, wild web.

0:31.8

For starters, Zell wants to remind you,

0:34.4

only send money to people you know and trust.

0:37.9

Zell is available to United States Bank account holders only,

0:41.0

terms and conditions apply.

0:47.4

Hello and welcome to Decoder.

0:48.6

I'm Neil Appetel, Editor-in-Chief of The Verge,

0:50.5

and Decoder is my show about big ideas and other problems.

0:54.6

This is a bonus episode of Decoder.

0:56.0

It's part of the Verge's Cybersecurity Week.

0:58.4

We've written some very helpful how-to articles

1:00.3

about rescuing or hack social media accounts,

1:02.5

how to password protect your files,

...

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