Mousetalgia Episode 611: Doug Lipp and Pam Lipp

Mousetalgia! - Your Disneyland Podcast

Jeff Baham

Leisure, Society & Culture, Places & Travel

4.4 • 776 Ratings

🗓️ 5 July 2020

⏱️ 84 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

This week, Mousetalgia welcomes Doug Lipp and Pam Lipp to the show to talk about their individual extensive careers with the Disney Company. First, we talk to Doug Lipp, the author of "Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees." Doug discusses Disney University, learning from Van France and Jim Cora, opening Tokyo Disneyland, the cast member philosophy in Disney's international parks, and the experience of working for the Walt Disney Studios in the tumultuous 1980s. Then, we speak with Pam Lipp, who tells us about her time working at Disneyland on Main Street in the 1960s, making candy canes in the Candy Palace and selling jewelry at Rings and Things - and then becoming a tour guide at the park, and then moving to the Mickey Mouse Activity Center at the Walt Disney Studios for Disney University. Plus - Disneyland APs - keep 'em or get a refund? We discuss.

Transcript

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0:00.0	You're listening to Mousalja for July 6, 2020.
0:06.0	Mostalgia is a member of the Mice Chat Podcast Network.
0:26.0	Hang on to them hats and glasses Because this here is the wildest podcast in the wilderness
0:30.1	This is Mousalgia
0:33.9	Carpe Kingdom, seize the magic.
0:48.1	Welcome to Mastalgia, your podcast, all about Disneyland, Disney California Adventure, and everything else to Disney.
0:49.4	I am your host, David, and with us today.
0:49.9	We have Jeff.
0:50.9	Hello, everybody.
0:51.5	Kristen.
0:52.4	Hello.
0:53.6	And Becky.
0:54.5	Hey, hey.
0:55.4	All right.
0:59.6	Well, today we are going to have a double cast member corner.
1:02.0	I don't think we've ever done that before.
1:07.0	We're going to be talking to Pam and Doug Lip, but first we're going to start off with the Mousstalgia Roundup.
1:19.4	Get ready, folks, for the weekly Moustale. Yeah. Roundup. Today's roundup.
1:21.0	As of this recording, there is an opportunity for Disneyland annual pass holders to get a free fund,
1:28.4	or you can continue to have your annual pass.
1:33.1	So, team, what do you think you're going to do or what do you suggest people to do?
1:39.5	Jeff, what's your choice?
	...

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