Money Box Live: Digital Divide
Money Box
BBC
4.2 • 825 Ratings
🗓️ 15 November 2023
⏱️ 29 minutes
🧾️ Download transcript
Summary
Just how much does technology impact your finances?
Do you search for the best deals on your laptop or phone? Perhaps you keep track of your money through online banking.
As many as 40% of people in the UK feel they cannot keep up with newer technology according to the charity the Good Things Foundation.
And not being online can cost you money, over £1,000 a year, according to Hargreaves Lansdown.
This week we've been out to meet people learning how to take on tech for the first time and Felicity Hannah is joined by Helen Milner, CEO of Good Things Foundation and Sarah Coles, head of personal finance at Hargreaves Lansdown to answer your calls and questions.
Presenter: Felicity Hannah Producer: Sarah Rogers Editor: Jess Quayle
(This episode was first broadcast 3pm on Wednesday the 18th of October, 2023)
Transcript
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| 0:00.0 | You are about to listen to a BBC podcast and I'd like to tell you a bit about what goes into making one. |
| 0:06.5 | I'm Sadata Sese, an assistant commissioner of podcasts for BBC Sounds. |
| 0:11.2 | I pull a lot of levers to support a diverse range of podcasts on all sorts of subjects, |
| 0:16.0 | relationships, identity, comedy, even one that mixes poetry, music and inner city life. |
| 0:22.4 | So one day I'll be helping host develop their ideas, the next fact-checking, a feature, |
| 0:28.3 | and the next looking at how a podcast connects with its audience, and maybe that's you. |
| 0:33.6 | So if you like this podcast, check out some others on BBC Sounds. |
| 0:39.5 | BBC Sounds, music, radio podcasts. |
| 0:43.6 | Hello, welcome to the Moneybox Live podcast. |
| 0:45.9 | I'm Felicity Hannah, and today we're talking about the digital divide. |
| 0:49.8 | Because a lot of people now don't even think about how much they use technology to manage money. |
| 0:55.2 | They bank with a mobile phone app, they compare mortgages and savings rates on a laptop, |
| 0:59.8 | and they make the kids run an online search for a voucher before they agree to order pizza. |
| 1:04.7 | But not everybody has that opportunity. In fact, 40% of people in the UK feel they can't |
| 1:10.5 | keep up with newer tech |
| 1:11.7 | and over a fifth worry that a lack of skills means they're being left behind. |
| 1:16.3 | I don't know how to do online banking. |
| 1:19.4 | I don't know how to get in such with the doctors online. |
| 1:23.8 | It wasn't brought up with this when I was at school. |
| 1:27.0 | I got to do everything online now, I haven't they, write letters and things, and I don't know up with this when I was at school. And I got to everything online now, I haven't they? |
| 1:29.3 | Write letters and things and I don't know how to do that at all. |
| 1:32.3 | I worry about it because I rely on other people and I don't like doing that. |
... |
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