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The Double Win

MICHAEL BUNGAY STANIER: The Problem With Having the Answers

The Double Win

Michael Hyatt

Education, Selfleadership, Selfdevelopment, Teamleadership, Self-improvement, Productivity, Achievement, Leadership, Personaldevelopment, Influence, Business, Intentionality, Management

4.81.5K Ratings

🗓️ 3 December 2025

⏱️ 67 minutes

🧾️ Download transcript

Summary

Why do leaders jump so quickly to giving advice? And why does it so often backfire? In this episode, Michael Bungay Stanier explains why the “advice monster” is one of our biggest leadership liabilities—and how seven simple questions can help you listen better, coach smarter, and build stronger connections. Filled with humor, story, empathy, and practical scripts, this episode is a masterclass in everyday leadership.


Memorable Quotes

  1. “When you ask a question and they actually have to think about it, you're literally creating new neural pathways in their brain—or at least they're creating their own neural pathways—so they're literally becoming smarter right in front of you.”
  2. “More deeply than an ‘answer,’ much of the time people want to feel deeply heard, deeply seen, and deeply encouraged. And your ‘answer’ often means they feel less seen, less heard, and less encouraged.”
  3. “One of the great moments of claiming adulthood is being clear on what you want to say ‘yes’ to—and knowing that inevitably you have to say ‘no’ to things to get that.”
  4. “Every time you jump in with your ideas and your opinions and your advice—particularly if it's your default reaction—you’re basically reinforcing, ‘I'm better than you are. I'm smarter and wiser and older and faster and just generally better than you. You are not as good as I am.’ There’s a degree to which you're diminishing that other person rather than helping them.”
  5. “There's a time and a place where [giving advice] is the right thing to be doing. The way I define coaching is: Can you stay curious a little bit longer? Can you rush to action and advice-giving a little bit more slowly?”
  6. “One of the phrases I've started saying to people who are going through a tough time is simply, ‘I'm Team Michael. I'm Team Megan.…I'm Team whoever that person might be.’ It’s my way of saying, ‘I love you and I want the best for you, and I don't even know what to do—or I can’t think of anything to do—so I'm just trying to be with you in this moment.’”
  7. “One of the questions that I’ve found most helpful—particularly if I'm the more senior person in the relationship—is: ‘What needs to be said that hasn't yet been said?’”


Key Takeaways

  1. The “Advice Monster” Is Real. Our instinct to help by offering answers often diminishes others. Curiosity, not certainty, is what truly empowers people.
  2. Questions Create Ownership. When people generate their own ideas, they’re more confident, more committed, and more capable.
  3. Seven Questions Change Everything. Michael’s practical framework gives you a simple playbook for better conversations. His personal favorite? “And what else?”
  4. Curiosity Deepens Every Relationship. Parents, partners, bosses—everyone benefits when you resist the urge to fix and choose to listen instead.
  5. Better Conversations Start With Permission. Rather than assume what someone needs, lead with humility and ask: How can I be most useful here?
  6. Coaching Is for Everyday Life. You don’t have to be a professional coach for this to matter. These tools transform team meetings, parenting moments, and even difficult conversations at home.


Resources


Watch on YouTube at:  https://youtu.be/WOjq8aMbr5k


This episode was produced by Sarah Vorhees Wendel of VW Sound

Transcript

Click on a timestamp to play from that location

0:00.0

It's really freeing to say, look, most of the time, they don't need you to solve the problem

0:05.3

for them. They just need a space to help them figure some stuff out for themselves.

0:11.1

Hi, I'm Michael Hyatt. And I'm Megan Hyatt Miller. And you're listening to The Double Win Show.

0:15.5

And we are so excited to share the conversation that we just had with our good friend, Michael Bungay-Stainer,

0:22.0

who is the founder of Box of Crayons, which is a company that champions curiosity-led leadership.

0:28.4

He's the author of bestsellers, including The Coaching Habit, which we absolutely love,

0:33.6

the advice trap, how to begin, and how to work with almost anyone. He's known for his engaging

0:39.6

keynote speeches. I recently watched just yesterday one that was a TEDx talk. It was fantastic,

0:46.0

so good, and really practical frameworks. And I would say, kind of contrarian thinking,

0:51.0

I mean, he just sees the world in a unique way. He is an advocate for making

0:55.5

coaching and everyday leadership behavior. And by the way, this is relevant whether you formally

0:59.6

coach people or formally lead or you're a parent or you just have people in your life that

1:04.6

are interested in your opinion or your advice. This will apply to you.

1:08.0

Universally applies. He's a former Rhodes Sch at Oxford, and he's committed to helping individuals and

1:13.6

organizations flourish by shifting from advice giving to asking better questions.

1:19.3

He lives in Toronto with his wife, Marcella.

1:22.1

Without further ado, this is our conversation with Michael.

1:28.7

Michael, welcome to the show.

1:30.4

It is so nice to be in conversation with you two again.

1:33.5

I mean, I think last time we were chatting was a year ago at Steve McLaren's event.

1:38.1

And we see each other regularly at our office gathering as well.

1:41.3

But how nice to be back in a kind of podcast format with you.

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