Media Monitor – Samantha Monk, Director of AI, Meltwater – Monitoring Media and Mining Data to Spot Trends and Understand Your Competition in Business
Finding Genius Podcast
Richard Jacobs
4.4 • 1K Ratings
🗓️ 8 August 2018
⏱️ 21 minutes
🧾️ Download transcript
Summary
Samantha Monk, director of AI at Meltwater (meltwater.com), an online media monitoring company, leads an informative discussion on the power of media monitoring. From news to social media, Meltwater monitors nearly everything that is relevant for their 28,000 clients worldwide. Meltwater utilizes AI to search billions of documents in real time, tracking impact and sentiment analysis to give businesses greater insight into their competitors, and a deeper knowledge of their industry in general. For as Meltwater sees it, a broad understanding of competition within a specific industry can lift a company into an advantageous position.
Of particular interest to Monk currently is Meltwater's newest product, Outside Insight. Outside Insight is an online resource created to assist executives and decision makers, business minds and investors as they reposition themselves into an emerging digital world. By using machine learning, Meltwater's data scientists can scour enormous data sets to spot trends and signals that could be extremely important for clients to be aware of and respond to. From tracking competitor growth, earnings reports, to potential supplier difficulties, their platform can help companies and businesses move forward while circumnavigating potential roadblocks and impediments to growth and success.
The media expert details some of Meltwater's recent successes, such as their monitoring of the relationship between news and social media sentiments regarding cryptocurrency and cryptocurrency pricing. By using their internal models and studying investor outlook and various sources of media coverage, Monk states that Meltwater was able to calculate a 12-hour forecast of pricing, with only a very small margin of error. Monk expects to release these types of investor-oriented products for individuals and the banking and financial sector in the coming months and years.
The AI director states that powerful insight and forecasting is possible due to a combination of three important aspects which are as follows: computing power is significantly greater and growing, AI is advancing, and the sheer volume of data that companies are leaving online is increasing. She details how the insightful information gathered can be pushed to clients via traditional reporting methods, apps, or dashboard tools, whatever works for a client's particular needs. And while the local mom and pop doughnut shop may not find the data useful, most businesses are dropping a significant amount of data online; thus many companies and businesses will certainly be able to put Meltwater's data to use, to help advance their growth and avoid potential problems. And by cross referencing external data with their own internal data and feedback, companies and businesses can more easily find their way, on a path to efficiency and success.
Transcript
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| 0:00.0 | Welcome to Almost Here, Around the Corner of Future Technology Podcasts with Richard Jacobs. |
| 0:07.0 | Future Technologies is to transform our lives for better or worse or the focus of this podcast. |
| 0:13.0 | Almost here means these technologies are now here and starting to be used. |
| 0:17.0 | Or just around the corner, for Bitcoin to artificial intelligence, |
| 0:21.0 | 3D printing, blockchain, virtual reality, and more. |
| 0:25.0 | Hello, this is Richard Jacobs with the Future Tech Podcast. |
| 0:30.0 | My guest today is Samantha Monk. |
| 0:32.0 | She's the director of AI and what's called |
| 0:35.5 | Outside Insight at Milk Water. So we're going to be talking about her work |
| 0:39.7 | fair. So Samantha, how you doing today? |
| 0:41.7 | Hi there, very well, thank you. |
| 0:43.0 | How are you? |
| 0:44.0 | Good, good. |
| 0:45.0 | Alright, so tell me about Melwater. |
| 0:46.0 | What's the premise of the company? |
| 0:47.0 | What do you guys do there? |
| 0:48.0 | Sure. |
| 0:49.0 | So Melwater traditionally is an online media monitoring company. |
| 0:55.0 | And so for the last 15 years also, we've built a |
| 0:59.0 | part of $200 million business based around monitoring news websites and also social media for companies. |
| 1:07.0 | And so we have about 28,000 clients all over the world and each one receives from us every day a report with |
| 1:14.8 | interesting news articles and social posts about themselves about |
... |
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