You're about to listen to a BBC podcast, but this is about something else you might enjoy.

My name's Katie Lecky and I'm an assistant commissioner for on demand music on BBC Sounds.

The BBC has an incredible musical heritage and culture and as a music lover, I love being part of that.

With music on sounds, we offer collections and mixes for everything, from workouts to

helping you nod off, boogie in your kitchen, or even just a moment of calm. And they're all put

together by people who know their stuff. So if you want some expertly curated music in your life,

check out BBC Sounds. BBC Sounds, music, radio podcasts. Welcome to the

download of Moneybox Live, the program about your money. And today it's about your banks. Banking in

the pandemic has been like everything else in the pandemic, quite different. Our habits have

changed, including the way we access and manage our money.

And the banks and building societies themselves have changed as well, not just with screens and

face masks, but the products and services they offer too. Today on Moneybox Live, we've been asking

how COVID-19 has transformed the way you use your bank or your building society, how your habits

have changed and whether your provider

has given you the support you need in a difficult year. Let's go straight to a call. Stacey is on the

line calling from Glasgow. Hi there. So your local branch has cut its opening hours, hasn't it? How has that

affected you? It has. It's been very difficult. I've been working from home since last March.

And like many other people, north of the border, our restrictions have been. It has. It's been very difficult. I've been working from home since last March.

And like many other people, north of the border, our restrictions have been a bit later than other places across the UK in being lifted.

So the hours have changed at our branches. I had recently changed my main banking provider.

I worked in the city centre.

There was a branch along the road.

...