Heyo! Welcome to the $100 MBA Show breaking down business to its simplest form with our daily

10 minute business lessons for the real world. I'm your host, your coach, your

teacher Omar Zenhome. I'm also the co-founder of the $100 MBA

a complete business training and community online. If you're just getting started

and you're looking to create a business plan, check out our free one-page

business plan template over at 100MBA.net slash guides.

When you sign up to download one of our free guides, you get all five of them

straight to your inbox. In today's lesson, we're going to dive deep into what to do after

the sale, after you've gained a customer,

you've earned their trust,

you've earned their business.

How do you make sure the sale sticks?

How do you make sure your customers are happy

with the experience?

And I'm talking about immediately after the sale, those first few hours, those first few days.

It's critical. You want to make sure that they're very, very happy with their decision

because it will reduce your returns, your refunds, and it will improve your bottom line.

Let's get into it guys, let's get down to business.

Today's episode of the $100 MBA show is sponsored by Braintree.

Looking to set up payments for your business, Braintree gives your app or your website a payment

solution that accepts just about every payment method

with one simple integration. Plus they'll give you your first $50,000 in

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