Master Negotiator: Proven Strategies for Winning Any Negotiation

The Ken Coleman Show

Ramsey Network

Careers, Business, Self-improvement, Education

4.6 • 2.3K Ratings

🗓️ 24 June 2025

⏱️ 57 minutes

🔗️ Recording | iTunes | RSS

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Summary

In this episode, Ken Coleman sits down with former FBI hostage negotiator Chris Voss. Find out the most valuable word to use in any negotiation, the key to staying calm under pressure, and how to tell if someone’s lying to you. Next Steps: · 🪑 Join the Front Row Seat live audience! · 📝 Take the Get Clear Career Assessment. · 🏆 Go further with a Ramsey Career Coach! Connect With Our Sponsor: · 🌱 Get 10% off your first month of BetterHelp. Explore More From Ramsey Network: 🎙️ The Ramsey Show 📈 EntreLeadership 💸 The Ramsey Show Highlights 🧠 The Dr. John Delony Show 🍸 Smart Money Happy Hour 💡 The Rachel Cruze Show💰 George Kamel Ramsey Solutions Privacy Policy Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	In any legitimate negotiation, the more you assert your position, no matter how true and genuine it is, the more the other person locks up.
0:13.5	Secret to gaining the upper hand in a negotiation is...
0:18.0	What do we need to know about reading people people whether they're lying to us or not?
0:23.6	Well, there's different kinds of lies. There's a predatory lie where they're trying to take
0:26.7	advantage of you. And there's a defensive lie where they're just trying to protect themselves.
0:30.3	Pick out the difference. And then he's negotiated with terrorists, defuse kidnappings,
0:36.0	and now former FBI hostage negotiator Chris V, is sharing how the same tactics that helped him save lives can help you win deals, build trust, and master high-stakes moments.
0:46.3	I'm a bank robber, and you're a negotiator, and you've got to talk me out.
0:50.1	Want to play?
0:51.1	Yeah, I would actually love this.
0:53.0	We'll simulate a phone conversation.
0:54.6	Okay.
0:55.2	Ring ring.
0:56.4	I need a car in 60 seconds where she dies.
0:59.0	Oh, wait.
1:00.2	Okay.
1:00.7	You got 50 seconds to get me a car, and I kill the hostage if you don't.
1:07.3	So, Chris, I would love to know if there was a signature moment in your life or a series of events
1:15.4	or maybe the way you're wired. As you look back, what maybe led you or drove you to become
1:25.9	one of the best negotiators out there?
1:28.6	Well, and I think it would be fair.
1:30.4	I consider myself maybe the best negotiation coach out there.
	...

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