Through the management of expectations, we actually start to understand the relationship

of an open mind and a close mind. We start to understand the relationship between statistical

success of how to utilize our time effectively with people that have open minds open hearts and

open hands. This is the labor. The most interesting aspects in life is the idea of managing expectations

versus exceeding expectations. I've come to a realization when we're talking about the expectations

of others, we have to look at it in the context of what am I doing to participate in their perception

and what am I supposed to learn from that perception on me? See, we have a hard enough time

understanding our own thoughts, let alone putting judgments and conditions on what other people

think and I am firmly set in my beliefs that it is very rare if at all ever possible

to exceed expectations of others because we would have to have such an alignment, a clear indication

of what those expectations were with the emotional aspect tied into it. We're always disappointing if

we set the expectation, if we manage the expectation as to exceed the expectations. In part and parcel,

we can always exceed certain parts of an expectation, but what we really want to do is manage that

expectation. We want to look at it in to the context of what are we doing to participate in the

expectation or perception of our relativity or our interaction with that person, whether it's

professional or personal, for example, the pinky promises an example of managing an expectation

to make someone feel comfortable in articulating meeting help. But more importantly, I think it's

important to shift our own perspectives that we can only manage expectations and not set an

unrealistic objective and exceeding expectations of others when what we should be doing is looking

at our own expectations of self and how are we performing with what we've agreed to do and how do we

deal with the tangential differences in the agreement, whether it's personal or professional.

And so understanding managing expectations, what we want to do is create a plan. So one of the

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