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The Playbook With David Meltzer

Making Decisions Based on Your Customer | Interview with Bentley Motors President & CEO Christophe Georges | #ThePlaybook 494

The Playbook With David Meltzer

David Meltzer, Entrepreneur.com

Entrepreneurship, Business, Careers

4.61.9K Ratings

🗓️ 18 November 2021

⏱️ 17 minutes

🧾️ Download transcript

Summary

On this episode of #ThePlaybook, Christophe Georges, President & CEO of Bentley Americas, shares his thoughts on: [1:27] - Why the electrification of vehicles has inspired Bentley to adapt their approach [5:06] - How the company’s values are built around luxury [10:29] - What it entails to make sure that you are meeting the high expectations of your customers [14:07] - The key role that brand extension plays as a part of Bentley’s strategy Tweet me your takeaway from today’s episode @davidmeltzer Email Me! [email protected] Sign up for my Free Weekly Training https://free.dmeltzer.com/friday-training-1 Text Me! (949) 298-2905 Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

On this episode of the playbook, I have the president and CEO of Bentley America,

0:06.6

the name that represents class. And we're going to talk about how imitation is the greatest

0:12.8

form of flattery. Join me for all this and more on the playbook.

0:30.0

What made them champions on the field and in the boardroom?

0:34.3

I'm your host, David Meltzer. I have one of my favorite companies in the entire world,

0:40.1

and I am a big flying spur fan myself, but Kristoff George, he's the president in CEO of Bentley

0:47.8

Americas. I think it's the epitome of class and performance here in America when it comes

0:53.2

in the automobile industry. Welcome, Kristoff to the playbook. Thank you very much, David.

0:59.6

I'm very happy to be with you today. Oh, I'm so excited because I've always wondered how a

1:05.5

classic brand, one that represents luxury, especially here in America, the highest echelons of class

1:13.6

and quality, how you deal with all of the different transformations in America with the issues

1:22.0

that you have with sustainability, and especially with the new electrification of vehicles.

1:29.0

There seems to be a challenge for the luxury brands to allow themselves to utilize

1:35.7

in a less mass market, the idea of sustainability, but it seems like, once again, Bentley's leading the

1:42.3

way, what are your plans or road to the electrification of Bentley? Yes, in terms of transformation,

1:50.1

it does not only affect the luxury, so it is probably the biggest transformation ever in

1:57.2

the automotive world, leading to more sustainability, and we are not immune for it,

2:04.4

but rather of being reactive, what we want to achieve is a clear leadership position

2:12.2

as a luxury mobility company in this sector by 2030. And this will happen step by step.

2:20.5

Our goal is by 2030, all our product lines will be fully electric, but in between, we will start

2:31.8

by offering a hybrid derivative in each of our market sector for each of our product range

2:38.8

for you. This will happen by 2025, and 2025 will be the date for the year where we are going to

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