Machine learning to power a fintech revolution, with Jeff Keltner (Upstart)
How to Lend Money to Strangers
Brendan le Grange
4.9 • 43 Ratings
🗓️ 23 June 2022
⏱️ 35 minutes
🧾️ Download transcript
Summary
The first really big event that I spoke at during my time in Asia was in Shanghai. I was at Lendit China speaking about the emergence of fintech lending in Hong Kong, following a template my US colleagues had first designed to explain the rise (and rise, and rise) of lending fintech there. So I’ve always been interested in the forces that came together to give fintech lenders their first footholds in the American personal loan space, and then allowed them to power the subsequent growth in that sector.
For a decade, Upstart has been one of the forces powering that growth I’d previously just studied from the outside - which is why I was so happy to get Jeff Keltner onto the show. Jeff has been with Upstart pretty much from the start, so we talk about their philosophy, the emergence of fintech lending, and where innovation is happening today.
And Jeff has his own lending podcast, Leaders in Lending, which you should listen to wherever you’re listening to this one or find its links at https://www.upstart.com/lenders/podcasts/
Then, if you’d like to learn more about Upstart and the work they’re doing, head over to https://www.upstart.com/lenders/
Finally, if it is me you're after, feel free to connect on my LinkedIn page, my action-adventure novels on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is discussed at https://confirmu.com/ as well as on episode 24 of this show https://www.howtolendmoneytostrangers.show/episodes/episode-24
If you have any feedback or questions, if you would like to participate in the show, or if you'd like to find full written transcripts with timestamps head on over to HowtoLendMoneytoStrangers.Show
Regards,
Brendan
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Transcript
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| 0:00.0 | Monks looks to the future to meet your aspirations. |
| 0:04.0 | That's why we take time to consider those key themes that we believe will provide opportunities for the years ahead. |
| 0:10.0 | Looking forward in this way, rather than backwards, helps our search for those companies that will shape the future. |
| 0:16.0 | We think it's a better way to deliver returns you can look forward to. |
| 0:20.0 | Monks is managed by Bayley Gifford. |
| 0:22.0 | A key information document is available by visiting BayleyGifford.com. |
| 0:26.0 | As with any investment, capital is at risk. |
| 0:30.0 | We started with one which was how risky is it to lend Brendan a certain amount of money. |
| 0:36.0 | Obviously one of the key questions people always ask about new approaches to underwriting credit is what happens during moments of stress. |
| 0:44.0 | And it's a question you can model but ultimately the answer will be we'll find out when there's a moment of stress. |
| 0:49.0 | And we saw that the correlation for need for a hardship program was much more tightly correlated with the risk assessments of our models and they were with traditional metrics like credit score. |
| 1:01.0 | So if you want to limit risk in your portfolio as defined by impairments during that period, you are much better off saying I want low risk upstart loans than you were I want high credit score loans. |
| 1:11.0 | I probably shouldn't have used up that why I like podcasting intro the other day because that's exactly how Jeff Kelpner first came onto my radar by his own excellent show leaders in lending, which is of course an all major platforms and well worth checking out. |
| 1:31.0 | But that's okay. Jeff has a sort of career that allows for many angles of introduction. |
| 1:36.0 | And in today's case we're going to concentrate on his work with upstart. Jeff stepped onto the Fintech train just as was gathering speed. |
| 1:44.0 | So we chat about his career how the lending landscape has changed in America over the last decade and the role that upstart played in shaping what we see today. |
| 1:53.0 | Now I have worked in consumer lending in Africa, Asia and in Europe, but my knowledge of the American market is purely as a spectator. |
| 2:02.0 | So I'm really looking forward to this one. Welcome to how to lend money to strangers with Brendan Lagrange. |
| 2:09.0 | Jeff Kelpner welcome to the show you're currently senior vice president for business development at upstart where you've been for the last 10 years. |
| 2:30.0 | So pretty much from day one, but before that you were with some of the biggest names in tech vintage names like IBM and internet giants like Google. |
| 2:40.0 | So from here's an outsider you look like the poster child for tech guy becomes a banker, you know, the original Fintech before we get into that. |
| 2:49.0 | Would you mind kicking us off with just a bit more on that background? How did you come into financial services? |
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