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How to Lend Money to Strangers

Lending: it's a risky business, with Carolyn Rohm

How to Lend Money to Strangers

Brendan le Grange

Credit, Fintech, Management, Lending, Banking, Business, Careers

52.6K Ratings

🗓️ 11 April 2024

⏱️ 34 minutes

🧾️ Download transcript

Summary

Always curious, always outspoken, Carolyn Rohm has a deep passion for helping analysts and analytical teams to engage with the wider business and stakeholders to deliver solutions that provide real value and bottom-line benefits. In today’s episode, we talk about her career in credit risk, about the different nuances of credit risk analytics in high-risk and low-risk environments, about credit scores and credit strategies, about analytics for modern collections, and about how to build teams with hard and soft skills.



Carolyn is at home online at https://www.carolynrohm.com/ (or just straight in and book a complimentary 30 minute chat at https://calendly.com/carolynrohm/30min?month=2024-04)



Luckily, much of Carolyn’s insight and wisdom is captured in her book - It’s a Risky Business: A field Guide to Retail Consumer Credit Analytics - which you can get from her site but also on Amazon.com and .co.uk and, I imagine, all the others.



But also feel free to find her on LinkedIn: https://www.linkedin.com/in/carolynrohm/



Scores4All is on LinkedIn, too, but their homepage is over here: https://www.scores4all.io/



I'm on LinkedIn and always open to new genuine connections - https://www.linkedin.com/in/brendanlegrange - please do reach out, and follow the show's page, too



And finally, I'm also co-creating a new podcast called hAIghtened senses which will look at the intersection between human senses and technology, especially AI-powered technology. You can already start to follow it wherever you're listening to this one - there's only a trailer there at the moment, but we've recorded some of the early episodes and it's going to be a fun ride!



Keep well, Brendan



Hosted on Acast. See acast.com/privacy for more information.

Transcript

Click on a timestamp to play from that location

0:00.0

A lot of people seem to think that a scorecard is going to solve all your problems.

0:04.4

A scorecard is a tool that helps you make decisions.

0:09.0

The strategy component arrives when you look at, so how do we treat specific accounts?

0:16.3

There were two things that I really wanted to achieve when I stepped out on my own.

0:20.7

One was increasing retail consumer credit risk knowledge out there in

0:25.2

an analytical world. And then the other piece is I work with senior analysts as they begin to step

0:30.4

into their first leadership roles. A lot of us analysts types the soft skills,

0:35.3

they don't necessarily come naturally to us. And I include myself in that. Yet we all respond

0:41.1

really well to those being done well so that's something that we need to learn

0:46.1

and be able to.

0:50.1

It was

0:53.0

1954 and Alan Blake had a problem.

0:56.4

He had recently founded the South Sea Sub-Aqua Club

1:00.0

but his members were complaining that the British winter was too cold for diving.

1:04.8

Fair enough. I learned to scuba dive in India, did my advanced training in the Philippines,

1:09.9

and only once left the tropics. And that was to the med in summer.

1:13.2

I am no fan of cold water myself.

1:15.2

That said, I'm not sure Alan's solution was all that much better.

1:19.8

The sea was too cold and so with all the empathy of my old phys ed teacher, he got them into the swimming pool instead.

1:27.0

I don't know. Maybe they had an indoor heated pool, but I doubt it.

1:31.0

Anyway, Alan Blake had just invented

1:34.4

off her push, what we now call underwater hockey.

...

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