Leading, Serving, and the Chicken Sandwich Wars with Cheryl Bachelder—Fmr CEO Popeyes Louisiana Kitchen & current Chick-Fil-A Director

The Aggressive Life with Brian Tome

Crossroads

Christianity, Religion & Spirituality

4.9 • 756 Ratings

🗓️ 16 August 2022

⏱️ 53 minutes

🔗️ Recording | iTunes | RSS

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Summary

What’s the secret to Cheryl Bachelder’s incredible C-suite success? Serving. Instead of looking for what she can get, she goes into each interaction with a focus on what she can give. Cheryl’s servant leadership completely turned Popeye’s around, leading them into 10 straight years of growth after years of stagnation. Now serving on the Board of Directors for Chick-Fil-A, Cheryl talks business, how serving those around you leads to superior results, and the secret to the best fast-food chicken sandwich.

Transcript

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0:00.0	Welcome to the aggressive life.
0:19.5	You know, we're not afraid to get into contentious topics here at The Aggressive Life.
0:23.4	I kind of like it sometimes, Derek, to be honest, I do.
0:27.1	And this one's going to cause some controversy today.
0:31.5	Your best fast food chicken sandwich.
0:35.1	Go.
0:36.0	You know, if you answered Popeyes, you will find out today why the Louisiana
0:41.4	born chicken place is a top contender. And if you didn't answer Popeyes, you might have answered
0:48.3	KFC. You might have answered Chick-fil-A. We got somebody today who's got real life experience with all those
0:56.7	brands and all those chickens. She's responsible for the slaughtering of so many chickens that
1:02.1	have gone inside of your belly. Well, maybe she's not responsible, but she's worked with all these
1:08.2	different companies. Cheryl Batchelder is the former CEO of Popeye's Louisiana Chicken.
1:14.1	At the time she was hired, Popeye's future looked bleak.
1:17.4	Profits were steadily falling.
1:19.9	And before her, the company had shuffled through four different CEOs in seven years,
1:24.7	pushing relationships with franchisees to the breaking point.
1:29.1	Cheryl came in.
1:29.9	She committed to stay and she determined to serve and everything began to shift.
1:36.4	Her and Popeyes went through rebranding.
1:39.3	She before that was with the KFC.
1:41.8	She right now is the lead director on the board of directors at Chick-fil-A.
1:47.8	And how does she do it?
	...

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