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Am I the Jerk?

Karen Reports Me to My Manager for Being Early With Her Pizza... So I Ban Her From Our Restaurant

Am I the Jerk?

amithejerk.com

Society & Culture, Relationships

4.83.2K Ratings

🗓️ 15 November 2024

⏱️ 21 minutes

🧾️ Download transcript

Summary

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Transcript

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0:00.0

An entitled Karen freaks out on me when I deliver her pizza to her house five minutes early.

0:05.0

And as a result, not only did she not leave me a tip, but she also tried to get me fired by reporting me to my manager.

0:11.0

Here's what happened.

0:12.0

Okay, so this happened a few years ago when I was a driver for a national pizza chain.

0:17.0

This entitled Karen calls at around 2.30 p.m. And she explains to the manager that she's having a

0:22.2

Bible study at her house at about 3.30. And wants pizza there exactly at that time. My manager

0:28.0

explains we can't guarantee exact times, but we can be there within a 10-minute window on either

0:33.4

side. So the entitled Karen supposedly agrees and we take the order. Now, it turns out that

0:38.6

she's not actually in our delivery area, but she is slightly outside of it. Normally, we would have said no,

0:44.2

but she was a little old lady without a car and we were kind of slow. So the manager asked if I would

0:49.0

do it. I looked up the address. I saw that it was a quarter mile out of the area, and I just said, okay. If anything,

0:54.7

the tip would cover the gas. So we take the order and the manager explains the 330 situation,

1:00.3

and we agree that we'll make the order at 3 o'clock, so it will be ready at around 310,

1:05.1

and I would be at the house at around 325, 330. And it was honestly looking like it was going to be

1:10.3

perfect. And you know what everything works

1:12.4

out great no traffic every light is green and i get to the door right at 325 well when i get there

1:18.7

this 60-something year old karen opens the door and scowls at me i say to her hello ma'am i have your

1:24.6

pizza right here she says to me why are you here? I look down to the

1:28.6

delivery slip to ensure that I have the right address. I say to her, I apologize, ma'am, is this your

1:33.4

address? And then I rattle off her address. She says to me, that's my address, but you're supposed to be

1:38.3

here at 3.30. Why are you here? I then smile and explain the 10 minute window and how I tried to be as close to

1:45.1

3.30 as possible. Well, she then goes on a tirade about how she now has to reheat the pizza

...

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