4.8 • 9.4K Ratings
🗓️ 20 July 2021
⏱️ 38 minutes
🧾️ Download transcript
Are you afraid to share bad news, ask for help, or admit you were wrong? These are signs of being in a psychologically unsafe work environment. Adam breaks down the importance of psychological safety in preventing errors and promoting innovation and inclusion, and examines what it takes to build a culture of voice rather than silence. Thanks to guests Ed Pierson, Amy Edmondson, Captain Bill Wilson and Admiral McRaven for appearing on this episode. Find the text transcript for this episode at go.ted.com/410
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0:00.0 | Hi, I'm Tom Rivic-Karnack and I'm one of the hosts of Outrage and Optimism, a TED podcast. |
0:05.0 | Is it too late to avert the climate crisis? |
0:08.0 | This is increasingly the question that is on everyone's lips. |
0:11.0 | The answer is, it depends what we do now. |
0:14.0 | Each week on Outrage and Optimism together with my co-host, |
0:17.0 | we break down the latest news, make it intelligible, |
0:21.0 | and help you understand how you can be part of this generation that will make the difference. |
0:26.0 | Find Outrage and Optimism, wherever you get your podcast. |
0:31.0 | I have been retired for two months. |
0:35.0 | When I heard the news and I saw the TV news flash, it was a max airplane that crashed in the ocean. |
0:40.0 | It was shocking and then the second crash occurs. |
0:44.0 | In October 2018, a new Boeing 737 Max plane flying out of Indonesia crashed and killed all passengers and crew on board. |
0:54.0 | 189 people. |
0:57.0 | Then five months later, another 737 Max plane crashed in Ethiopia, killing 157 people. |
1:06.0 | It's just terrible and could have all been prevented. |
1:13.0 | This is Ed Pearson. |
1:15.0 | While Ed was shocked by the crashes, he wasn't entirely surprised. |
1:20.0 | He'd been a senior manager at a Boeing 737 factory near Seattle, |
1:25.0 | and he'd seen how bad things had gotten at Boeing in the year before he left. |
1:29.0 | In his last few months on the job, he noticed troubling production issues. |
1:33.0 | Equipment delays led to backlogs on the production line. |
1:36.0 | Quality defects went up. |
... |
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