Investigation: Undercover at the DVLA
The Story
The Times
3.9 • 1.6K Ratings
🗓️ 18 March 2022
⏱️ 31 minutes
🧾️ Download transcript
Summary
A Times undercover investigation has revealed a catalogue of problems at the DVLA that have led to drivers waiting for months for their licence renewals. What lies behind the crisis at this important government agency?
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Guests: Paul Morgan-Bentley, Head of Investigations, The Times.
Host: David Aaronovitch.
Clips: UK Parliament.
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Transcript
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| 0:20.0 | Hello, Cala McDonnell here, one of the presenters of Times Radio Breakfast. |
| 0:23.4 | Just to let you know about the future of food and drink summit, |
| 0:26.4 | in November at the Times and the Sunday Times Scotland, |
| 0:29.4 | are hosting a field to fork overview of the food and drink industry, |
| 0:33.8 | featuring global brands and exciting startups, |
| 0:36.8 | all looking for fresh avenues for future growth. |
| 0:40.2 | And you can be there too. |
| 0:42.2 | Come and join me and those experts in Aberdeen, |
| 0:45.4 | register at Times-event.com, forward slash food and drink. |
| 0:54.6 | You're driving license sits in your purse or wallet |
| 0:57.4 | and you probably forget it's there most of the time. |
| 1:00.0 | Then you have to renew and that's where the nightmare begins. |
| 1:06.2 | John is a former driving instructor actually |
| 1:10.0 | and he has been waiting 13 months for his renew driving license |
| 1:13.4 | and it hasn't come through. |
| 1:15.0 | It's taken away his independence, |
... |
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