Hi, we have a series we'd like to share with you from our friends at Lemonada Media and KSL.

It's called The Letter. All you hear in the news are these graphic details of crime, but

what comes after that? In this new podcast, journalist Amy Donaldson explores how lives can be

remade and restored through the story of one survivor, as she forges a new path forward after

receiving a life-changing piece of correspondence. The letter is True Crime upside down. You're about

to hear the first episode of The Letter. After you listen, search for the letter wherever you get

your podcasts to hear the second episode. New episodes every Tuesday. Before we get started,

a warning to listeners. This podcast includes descriptions of gun violence and associated trauma.

Please take care when listening.

Sysnar builds her Monday mornings around this phone call. She's so excited when she sees the caller

ID, she nearly drops the phone. George? Hi, George. How are you? I'm good. It's so good to hear from

you. I've wondered, I've been wondering if you got your vaccine yet. She leans back against the couch

in the same living room where her life unraveled 25 years ago.

Hey, I sent you a letter you should be getting it any day.

On the wall behind her are four large black and white portraits that freeze her children in time

as teenagers in the 90s. It was a time once I couldn't imagine the painful turn their lives were about

to take. To understand why that Monday morning phone call is so significant, we have to go back to

the day that Sysnar's world fell apart. It was in that same house in a quiet Salt Lake City neighborhood.

I came running in the house. I was late and I had somewhere to go. It was August 28th, 1996.

For Sys and her close-knit family, it was a day just like every other day.

And I'd been gone all day and came through the back door and I noticed my kitchen was spotless

and I had not left it that way. And Zach was standing right there and I said, who cleaned my kitchen?

...