Interview #47 | Crisis Averted: Insights from Hostage Negotiator Nicky Perfect
British Murders with Stuart Blues
Stuart Blues
4.7 • 699 Ratings
🗓️ 18 December 2023
⏱️ 70 minutes
🧾️ Download transcript
Summary
I welcome Nicky Perfect to the show in this interview episode to discuss her incredible career as a hostage and crisis negotiator.
Nicky is an internationally renowned expert trainer, specialising in communication, negotiation and influencing skills. She has taught professionals worldwide how to maximise their ability to improve relationships through communication.
After spending 20 years in the Metropolitan Police, she became a hostage and crisis negotiator after completing an incredibly intensive two-week course in December 2008.
In 2012, Nicky joined an elite team focusing on hostage and crisis negotiations, collaborating with the government, and in 2013 became the Director of UK Hostage and Crisis Negotiation Training.
Retiring from the police in 2018, Nicky has transformed a local garage into a community hub with a coffee shop, gym, and communication/negotiation coaching. For her meritorious service to the community during Covid, Nicky received a British Empire Medal (BEM) in 2022.
Earlier this year, Nicky released a memoir about her time as a hostage and crisis negotiator in the Metropolitan Police. 'Crisis' was released on August 31, 2023, and is available to purchase here:
Nicky can be reached at her websites:
***This interview was recorded on December 5, 2023.
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Intro music:
David John Brady - 'Throw Down the Gauntlet'
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Transcript
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| 0:00.0 | This podcast contains elements that may be alarming to some listeners. |
| 0:04.2 | Listener discretion is advised. |
| 0:06.4 | You are now listening to British Brothers. |
| 0:09.8 | This will cry podcast. Right, there we go. We are recording. |
| 0:27.7 | Nicky Perfect, welcome to the podcast. |
| 0:30.3 | Thank you for your time. |
| 0:31.9 | For my listeners that don't know who you are, |
| 0:34.6 | they will have to the end of this chat. |
| 0:36.0 | But do you want to just give yourself a bit of an introduction, maybe sum up your illustrious career in three sentences? |
| 0:43.0 | In three sentences? Wow, that's amazing. Gosh, yeah, so I am a former police officer. Last decade of |
| 0:50.6 | my 31 year service was as a international hostage in crisis negotiator, |
| 0:55.1 | and I've now turned trainer, international trainer consultant, and I help people to use the |
| 1:01.0 | skills that I learned as a negotiator in sort of everyday, difficult conversations, really. |
| 1:06.9 | So cool. I've been stalking you, really, looking at your various websites so there's nickyperfect |
| 1:13.1 | dot com there is yeah the communicationcoach dot co dot uk any other websites that i've missed no just those two |
| 1:20.5 | i only um it's like you somehow along the way you have to like like use your surname don't you come |
| 1:27.1 | on like if i have the surname perfect there there's no point in not using it anywhere. |
| 1:31.3 | But I only did the NikkiPerfect.com after the book was launched just as a somebody said, |
| 1:37.2 | oh, you need to have a website in your name before kind of anybody else does it. |
| 1:41.6 | And I was like, why would anybody else have a website in my name? |
| 1:44.4 | That's weird. But of course, people do. And then it was an easier place to send people for the book. |
| 1:50.7 | It kind of makes more sense, doesn't it, as a tie-in to the book. So I was going to ask, and it's probably |
... |
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