How We Do (and Don't Do) "Sales" in the Gyms | Starting Strength Gyms Podcast #38
Starting Strength Radio
Mark Rippetoe
4.5 • 768 Ratings
🗓️ 21 November 2022
⏱️ 42 minutes
🧾️ Download transcript
Summary
Transcript
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| 0:00.0 | Mildly entertaining, somewhat obscure guests, relatively interesting topics, |
| 0:07.0 | semi-professional production quality, reasonably well-informed commentary, a great value for the money, |
| 0:14.8 | hundreds of fans all around the world. It's the starting strength gyms podcast with your host, Ray Gillingwater. |
| 0:30.4 | Today's episode is a sales training. I did it with the batch of new franchise owners. |
| 0:34.8 | And why would I share a sales training with you guys? Well, it depends. If you're |
| 0:39.2 | a prospective franchise owner, if you're looking at getting involved with starting strength |
| 0:43.5 | gyms, I think it's important for you to know how we look at our members, how we look at our |
| 0:48.2 | prospects and how we treat people. If you're a coach, I think it's important for you to know |
| 0:53.0 | what our culture is, whether you work for us or not. |
| 0:55.8 | And then lastly, if you're just a fan of starting strength and love watching what we do, then we'll give you some insight into the way we handle business. |
| 1:03.6 | And hopefully it might influence you to change the way things are done at your business, whether you own the company, you work at the company. I think we're moving in a pretty negative direction when it comes to the amount of care |
| 1:17.6 | that we have for the products that we build, the services that we create and just generally the way |
| 1:22.3 | that we treat other people, especially in business. I feel like the personal touch has been |
| 1:26.7 | removed from business. I feel like the art touch has been removed from business. I feel like |
| 1:28.9 | the artisan, the person that attempts to hone their craft is not a very common person in American |
| 1:35.5 | culture in 2022. So these are values. These are principles. These are things that I want to, |
| 1:41.4 | I want to promote. I want to make sure everybody at our gyms is behaving in an ethical way |
| 1:47.0 | that they're proud of, that represents this brand properly. And if the way we do things |
| 1:51.6 | causes you to change your behavior or not accept behavior from people at companies that are |
| 1:57.5 | trying to take advantage of you, then I view that as a positive thing. |
| 2:01.0 | So on that note, before I show you the training, I want to call my sister, Jen, whom you know |
| 2:06.1 | if you've been following the podcast. |
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