How To Stop a Fight Before It Starts
How To! with Mike Pesca
Peach Fish Projects
4.3 • 2K Ratings
🗓️ 5 October 2021
⏱️ 33 minutes
🧾️ Download transcript
Summary
Things are a little more tense than usual these days. Stress and anxiety levels are up and so are fights in public. We've all heard stories of bad behavior in restaurants, airports, hospitals, school board meetings, etc. So on this episode of How To!, the first in a two-part series, we bring on Dan Christensen, a bus driver in Portland, Oregon, and Matt Smith, a crisis intervention trainer and the co-founder of Aegis Training Solutions. They both have years of experience defusing ugly confrontations, and a bevy of surprising tips to keep yourself safe while calming down those around you.
If you liked this episode, check out: "After a Year of Survival, How to Start Living Again."
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Podcast production by Derek John and Rosemary Belson.
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Transcript
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| 1:00.0 | When I heard it's just a tone, I didn't need to hear a single word, just a tone. |
| 1:06.0 | I knew, uh-oh, pull over, stop, put the break on, open the doors. |
| 1:10.0 | Hey, you know, you sound mad. What do you need? |
| 1:14.0 | What do I need to help you? How can I help you? |
| 1:18.0 | Welcome to How To. I'm Amanda Ripley. |
| 1:21.0 | Is it just me or are things feeling pretty tense out there in the world? |
| 1:27.0 | Every other day, it seems like there's some altercation wherever I happen to be. |
| 1:32.0 | A couple weeks ago, there was a loud dispute at the post office when I was standing in line |
| 1:37.0 | between a customer and a postal worker, and then another day I was eating lunch at a park |
... |
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