How to Stand out From A Sea of Accommodation Businesses With Adam Rana S6E10

The Boostly Podcast

Mark Simpson

Marketing, Business

5.0 • 302 Ratings

🗓️ 20 September 2019

⏱️ 30 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Boostly Hospitality Podcast Season 6 Episode 10 First of all, it's a pleasure to be on the podcast and then we'll go into that you got on the world. And just a bit of you've done a good job since us me but just a bit about me. So my name is Adam planner, based in UK, Birmingham, in West Berlin. And I originally got into hospitality about the end of 2017 so I'm experienced but not so experienced. But my main background is which got me led into this was my interest in traveling and staying staying around the world have traveled to 35 countries stayed in different hostels.

Transcript

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0:00.0	Welcome to the Boost Hospitality Podcast, season six episode 10 and in this episode
0:20.3	I interview a good friend of mind Adam Rana.
0:24.0	Adam is based in Birmingham.
0:26.0	He's got a nice little serviced accommodation portfolio.
0:30.0	And the reason why I wanted to get him on this podcast is that his customer service experience is second to none.
0:41.4	In this episode we talk about his 360 model we talk about how he collects reviews and how he gets instant
0:49.0	guest feedback by going that extra mile.
0:52.8	There are some fantastic tactics and tips
0:55.2	and tools that he uses that you can put
0:58.3	into your hospitality business straight away.
1:01.8	So without further ado, please sit back and listen to the
1:07.4	podcast interview with Adam Rana. Welcome to Boost Hospitality Podcast.
1:14.6	This is season 6 episode 10.
1:17.8	My name is Mark Simpson.
1:18.9	I'm the founder of Boostley and my goal with this podcast series is to help serviced accommodation
1:26.4	owners and hospitality owners find out more on what they can be doing to grow
1:31.4	their business, increase their direct bookings and cut down on commission
1:36.4	costs. Now today I'm going to speak into Adam Rana. Adam I was very very fortunate to meet him a couple of months ago.
1:45.0	I went down to Birmingham, stayed in one of his apartments in the city centre,
1:50.9	got to meet up with him, and it was a really good chat, a really good meet up and I found out so much about service accommodation.
1:58.0	It was on the back of meeting Adam that I had the idea to do this podcast series. So we're going to get him on in a minute and he's going to introduce himself and we're going to get on with the topic at hand. But as always, if you are watching this for the first time,
2:17.4	there's a load of episodes that you can get caught up from. All you to do is go to
	...

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