Hello, is this Mr. Locke?

No, I'm not interested.

Have you ever received a telephone call from a telemarketer?

They're so annoying that you could tell they're reading from a script.

They sound so mechanical and they sound like a robot.

Now, why do most people struggle when it comes to speaking effectively over the phone?

The reason is very simple,

because you've never been taught in school

on how to use this device.

When I believe the telephone is one of the most powerful

communication tools that's ever been invented,

yet in school there's no telephone 101

or telephone two or two. We just learn from mistakes or learn from other people's mistakes.

Today I'm going to share with you three simple techniques

that would give you more confidence when you're speaking over the phone.

Doesn't matter if you're selling, it doesn't matter if you're talking to your friend,

it doesn't matter if it's using it for your job,

you're gonna walk away with some powerful insights

on how to use this particular device.

So technique number one,

and that is use the person's first name.

Now unless your job requires you to use the last name,

...