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The Game with Alex Hormozi

”How to serve caviar when your customers are satisfied with cheese & crackers." --and why you aren't making as much money as you want..." | Ep 66

The Game with Alex Hormozi

Alex Hormozi

Business, Education, Entrepreneurship, How To

4.94.8K Ratings

🗓️ 10 July 2018

⏱️ 15 minutes

🧾️ Download transcript

Summary

"They don't love their customers." Today, Alex (@AlexHormozi) discusses the importance of having a game outside of just making money and how deeply caring for your customers can lead to success in business. The concept of "weapons-grade compassion" is introduced as a way to win in any industry.

Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

Timestamps:

(1:11) - Lack of purpose hindered financial success.

(3:43) - Love customers, serve better, avoid blaming.

(6:01) - Care deeply about customers' lives and success.

(9:44) - Constantly improve and serve customers to stay ahead.

(11:46) - Persistence alone won't lead to financial gains.

(14:13) - Combine compassion with strategic thinking for the next level.

Follow Alex Hormozi’s Socials:

LinkedIn | Instagram | Facebook | YouTube | Twitter | Acquisition

Transcript

Click on a timestamp to play from that location

0:00.0

Most of the nation real quick, if you are a business owner that has a big, old business

0:04.0

and wants to get to a much bigger business, going to $50, $100,000 plus we would love to

0:08.7

talk to you.

0:09.7

And if you like that, or would like to hear more about it, go to acquisition.com and you

0:13.2

can plan anywhere on the page and talk to one of our team and see if we can help you get

0:17.3

there.

0:18.3

Well, everyone, happy Monday.

0:19.3

Hope you guys are having a awesome week so far.

0:21.4

I know it's July 4th.

0:22.4

So for those of you who are just enjoying the relaxing week, then by all means do that.

0:29.4

But this one just came to mind until I literally just ran over here and I was like, I'm going

0:32.8

to make this video.

0:33.8

So I'm calling this, what game do you want to play?

0:37.1

And the reason I wanted to tell you that is that a lot of times, Tony Robbins wrote up a

0:42.1

call, Money Master of the Game.

0:43.6

And one of the observations that he made was that billionaires and the wealthiest people

0:46.2

in the world see money as a game.

0:49.1

And we as humans a lot of times see things as games.

0:52.0

And so the reason I'm asking what game do you want to play is that a lot of people don't

0:54.4

know what game they're playing.

0:55.6

And I've made videos about the infinite game or the finite game that people get into.

1:00.7

But I wanted to talk about two different games today.

...

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