4.8 • 18.1K Ratings
🗓️ 16 August 2025
⏱️ 53 minutes
🧾️ Download transcript
This is one of the top 10 throwback episodes, originally from 2019.
A lot of companies are going to go out of business over the next decade for one main reason:
Humans don’t like change.
If you’re plan to be in business for the long term and you’re holding “what worked” in the past on a pedestal, I really hope this podcast changes the way you look at things.
This is a keynote I gave in Vegas at the International Franchise Association on Facebook and Instagram marketing in 2019, the rise of voice and machine learning, and more.
Click on a timestamp to play from that location
0:00.0 | Hey guys, this was a keynote I gave very, very recently in Vegas |
0:03.1 | to the Franchisee Association, IFA, |
0:06.2 | where tons of franchisee owners and franchisees |
0:09.9 | and marketing professionals and service providers of franchisees |
0:14.3 | got together. |
0:15.5 | One of the better talks I've given in a while, |
0:17.4 | feedback was remarkable. |
0:19.1 | A little bit niche to the franchisee industry, but I think it plays for everybody listening, and if you own a while, feedback was remarkable. A little bit niche to the franchisee industry, |
0:21.4 | but I think it plays for everybody listening. |
0:23.8 | And if you own a store of any sorts |
0:25.8 | or thinking about it, |
0:26.7 | this episode should bring a ton of value. |
0:33.9 | I don't roll in here as a podcast or vlogger. |
0:37.0 | I have a lot of context for this business. |
0:39.3 | I understand how Facebook or things of that nature |
0:42.5 | can raise same store sales, memberships, |
0:45.8 | CAC, LTV, long-term value. |
0:47.6 | Like, this is a very clear picture for me. |
0:50.2 | This was why I woke up at four o'clock in the morning |
0:52.5 | and wanted to do this talk today, because |
0:54.5 | there is an incredible crossroads that will happen in this room over the next decade. |
0:59.3 | I think there's a massive naibate to where the actual attention of the end consumer is |
... |
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