How To Deliver Bad News Better

How To!

Slate Magazine

Business, Education, How To, Self-improvement

4.4 • 1.9K Ratings

🗓️ 16 May 2023

⏱️ 39 minutes

🔗️ Recording | iTunes | RSS

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Summary

‘I’ve got bad news’ is a sentence no one wants to hear. But at some point, all of us will either have to deliver bad news or will be on the receiving end. So what can make these gut-wrenching conversations go less horribly? On this episode of How To!, co-host Amanda Ripley brings in Dr. Robert Arnold, co-founder of Vital Talk, and Maura, a social worker at a level one trauma center to talk about how to better communicate serious news. Because just about all of us can get a lot better at it — once we learn how. If you liked this episode, check out: “How To Solve Your Own Medical Mystery.” Do you have a human-sized problem that needs solving? Send us a note at [email protected] or leave us a voicemail at 646-495-4001 and we might have you on the show. Subscribe for free on Apple, Spotify or wherever you listen. Podcast production by Derek John, Rosemary Belson, Kevin Bendis, and Jabari Butler. If you enjoy this show, please consider signing up for Slate Plus. Slate Plus members get an ad-free experience across the network and exclusive content on many shows—you’ll also be supporting the work we do here on How To!. Sign up now at slate.com/howtoplus to help support our work. Make an impact this Asian American & Pacific Islander Heritage Month by helping Macy’s on their mission to fund APIA Scholars. Go to macys.com/purpose to learn more. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	I'm Jonathan Braylock, I'm Dra. Milligan, and I'm James III. And we're those of Black
0:09.2	MacGene Jump in Hollywood. It's a comedic podcast that reviews films with leading actors
0:13.6	of color and analyze them in the context of race and Hollywood's diversity issues.
0:17.7	Yeah. Listen to new episodes on Mondays. Find us wherever you get your podcasts. I don't
0:22.7	care where you get them. I just want you to listen. Don't threaten the people we need
0:26.9	them to listen. Okay. Okay. Okay. Sorry, guys. Listen. Listen to us. Yeah. Yeah. Put
0:32.1	on a happy voice.
0:44.9	If you're looking for a new podcast, might I recommend our podcast? Hi, I'm Gabe Dunn,
0:51.0	and I'm Allison Raskin. We have a weekly show called Just Between Us where we explore
0:55.9	every kind of topic out there from mental health to sexuality to animal behavior to science.
1:04.7	We love to interview fascinating people about their various expertise. We also answer
1:10.3	listener questions and play a very silly game called hypotheticals. You're not going
1:14.8	to want to miss it. It's unhinged. And if you don't want to trust our word for it because
1:19.2	it's our show, you should know that the IHAR podcast awards nominated us for Best Ensemble
1:25.2	for 2023. That means that we are good at our jobs or we have good chemistry. So check
1:34.1	out just between us everyone's day. Look, most people go into healthcare because they
1:41.6	want to help people feel better. We don't like it when people are sad. And when you're
1:47.4	anxious and you don't really like to do it, you avoid or you hedge or you do all these
1:53.3	things that make the communication even worse.
2:00.2	Welcome to How To. I'm Amanda Ripley. One sentence no one wants to hear is, I've got
2:07.0	some bad news, especially if you're sitting in a hospital waiting room, hoping, praying
2:13.4	for a loved one to be all right. It's not easy to be the one delivering that bad news
	...

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