You might associate complaining with negativity, but when used in the right way, complaints can be a powerful tool to improve our relationships, achieve results and effect meaningful change in the world around us. The key is learning how to do it right—which is why we have Guy here to teach us a simple formula to effectively bring up complaints in a way that will encourage positive resolution rather than unhelpful arguments.

If you have issues in your life that are bringing you discomfort, and you’ve previously been reluctant to bring them up with the people involved for fear of starting a conflict, today’s episode will help you negotiate that process with confidence.

Guy’s books have sold millions of copies and been translated into 26 different languages, and his TED Talks have been seen by people all over the world.

In this conversation, we talk about the difference between venting and complaining, how to choose which issues to complain about, and how to avoid a complaining victim mentality. Guy will then explain why it’s important to complain in a constructive way, and take us through a formula you can use to achieve a positive end result from a complaint.

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