You're listening to How to Be a Better Human. I'm your host, Chris Duffy. One time in college,

early in my relationship with my now wife, we went out to dinner with her roommate's parents.

And at this dinner, I was chatting up a storm. I told all my best stories. I had everyone laughing.

I felt like I was absolutely crushing it. And then afterwards, I said something to that effect, to my girlfriend, Molly.

And I thought that she would say something like, that's right, you're the best.

And instead, she was like, that was awful.

You did not let anyone else speak.

You just talked the whole time.

And you know what?

She was right. It turns out that there is a big

difference between talking and communicating. And that is a difference that I had to learn. And that

honestly, I am still learning. After all, you might notice that right now, I am currently in the

middle of giving a monologue. You know, communication is this incredibly important foundational skill of being

human, and it's also an art. And today's guest, Charles Duhigg, has been studying the masters

of the craft of communication. He's the author of the book Super Communicators, How to Unlock the

Secret Language of Connection. And here's a clip from our conversation where Charles is explaining what

exactly it means to him to be a super communicator. Okay, so everyone who's listening, I want

you to think for a second, if you came home from work and you just had like a tough, terrible

day and you want to call someone because, you know, just talking to them is just going to make

you feel better. Most people

listening, someone just popped into their mind. They know exactly who they're going to call, right?

It's my friend Greg or my friend Donnan. I'm going to call them up because I know just talking to

...