How to Collect Feedback That Matters #1697

Marketing School - Digital Marketing and Online Marketing Tips

Eric Siu and Neil Patel

Marketing, Careers, Business

4.6 • 1.4K Ratings

🗓️ 7 April 2021

⏱️ 6 minutes

🔗️ Recording | iTunes | RSS

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Summary

How to Collect Feedback That Matters In episode #1697, Neil and Eric talk about collecting feedback that matters. Not all feedback is created equal, and it is important to filter out the noise so that you can get your product to where it needs to be. Be sure to tune in today to hear it all! TIME-STAMPED SHOW NOTES: [00:25] Today’s topic: How to Collect Feedback That Matters. [00:29] What we mean by ‘feedback that matters.’ [01:07] Why Eric loves sending surveys to collect feedback and the biggest mistakes he has made. [02:08] The importance of getting feedback during the right phases of people using the product. [03:11] Lessons from The Mom Test about collecting feedback. [03:30] What Eric learned from Rahul Vohra about feedback and customer development. [04:07] Eric’s experience with Levels and how they did their surveys. [04:36] Some tools you can use to conduct your surveys. [04:45] That’s it for today! [04:45] To stay updated with events and learn more about our mastermind, go to the Marketing School site for more information or call us on 310-349-3785! Links Mentioned in Today’s Episode: SurveyMonkey UserTesting The Mom Test Superhuman Rahul Vohra Levels Leave Some Feedback: What should we talk about next? Please let us know in the comments below Did you enjoy this episode? If so, please leave a short review. Connect with Us: Neilpatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.

Transcript

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0:00.0	Welcome to Marketing School, the only podcast that provides daily top level marketing tips
0:06.4	and strategies from entrepreneurs that practice what they preach and live what they teach.
0:11.4	Let's start leveling up your marketing knowledge with your instructors Neil Patel and Eric
0:16.8	Sue.
0:17.8	All right guys, before we start, we got a special message from our sponsor.
0:24.1	If you want to rank higher on Google, you got to look at your paid speed time.
0:28.6	And fast your website loads the better off you are with Google's Corvital update.
0:33.2	That makes it super, super important to optimize your site for low time.
0:37.7	And one easy way to do it is use the host that Eric and I use dream host.
0:42.2	So just go to dream host or Google it, find it, check it out, and it's a great way to
0:47.1	improve your low time.
0:48.6	All right.
0:50.6	So today, we're going to talk about how to collect feedback that actually matters.
0:54.6	But first and foremost, what do we mean by that?
0:56.4	What is feedback that matters?
0:58.5	So anytime you're trying to do anything to get feedback like improve your product, figure
1:03.2	out why your blog articles suck, figuring out why your service, your e-commerce product
1:09.8	isn't selling.
1:10.8	You're going to talk to people you're going to get feedback, but not all feedback is equal.
1:15.2	You want feedback that's highly relevant.
1:17.3	What we mean by that is if someone gives you feedback on your blog posts on how it sucks
1:22.2	or what needs to be improved, but they didn't really even read it or take the time, it's
	...

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