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Eater's Digest

How to Build a Restaurant Group That Values Workers

Eater's Digest

Vox Media Podcast Network

News, Food, Comedy, Arts, News Commentary, Improv

4.4902 Ratings

🗓️ 20 February 2018

⏱️ 39 minutes

🧾️ Download transcript

Summary

Erin Patinkin, co-founder of Ovenly, explains how she and her partner Agatha Kulaga grew their company from 0-60 employees while maintaining their corporate values. Martha Hoover, who owns 12 food businesses in Indianapolis, shares some strategies she's used to protect her employees over her near 30 years of operation. Hosted by: Amanda Kludt and Daniel Geneen. Sign up for Kludt’s newsletter here. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

Welcome back to the Eater Upsell podcast from the Vox Media

0:05.0

Podcast Network. My name is Daniel Jr. I'm a producer here and I'm joined by

0:08.3

Eater's editor-in-chief Amanda Koot. Hi Dan.

0:10.8

Hey Amanda, what is on the docket for today?

0:14.0

So today on the upsell we are going to talk about two people who are running food businesses

0:19.6

in the right way, people who care a lot about corporate culture for businesses and how to

0:24.7

treat employees right. I think over the last few months we've been reminded that

0:27.8

the restaurant industry can be a really tough place for employees. Sexual

0:32.0

harassment is prevalent. There's a lot of

0:34.0

bullying and hostility. It can be hard to get a job with benefits and support and

0:39.2

we are going to talk to two women who provide support and benefits and think about the

0:45.4

employees before the profits but they still make money.

0:48.6

The point of this whole thing is that it is possible.

0:50.9

It is possible.

0:51.9

It is not impossible to have a restaurant group or a food

0:55.8

operation that runs like a real business or like a real company. It's just

0:59.9

something that you have to be and that both of these women are hyper, hyper conscious of, maybe before

1:05.3

anything else.

1:06.3

Yeah, it takes effort.

1:07.3

Yeah, I think it just does take a lot of effort.

1:08.8

I mean, I think Aaron at one point says like, it's hard to, you know, you spend all day making granola and you get

1:14.9

home and you want to just go to sleep or watch TV yeah but instead you have to

...

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