Welcome to Let It Be Easy with Susie Moore.

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I shared yesterday that I'm reading this great book by Charles Duick called Super Communicator.

Now, it's no mystery that communication skills matter. Relationships are our most important asset in our

lifetime. And what tends to happen a lot, I know this from studying linguistics once upon a time,

is that there's something called cross-cultural communication that happens. It's often,

the research is based on men and women talking,

where women are talking to explain how they feel and men jump straight to solutions.

Typically, this is what happens. But I see explained even better and in more depth in this book

Super Communicator. So I want to just share one tip with you today that you can use

to make sure that your conversations flow, that you actually connect, and that communication

is in fact something that happens, not just two people talking at each other, arriving at

different places in their mind. Okay, it's three things.

Any conversation is in fact three potential topics. It's what's this really about? It's understanding

the emotions behind it and also the social implications.

So let me give you an example.

Just say that a friend comes to you and they've got a problem at work, right?

And it's really stressing them out.

The first conversation would be about, okay, is this a practical conversation? Do you want actual

literal advice about the next best steps to take? There's a problem, let's fix it. This is solution

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