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The Indicator from Planet Money

How to avoid scammers after a natural disaster

The Indicator from Planet Money

NPR

Business

4.79.2K Ratings

🗓️ 19 November 2025

⏱️ 9 minutes

🧾️ Download transcript

Summary

When people lose their homes to wildfire, hurricanes or flooding, they're eager to rebuild. But scammers are also ready to take advantage. On today’s show, the lucrative business of contractor fraud and advice on how to avoid them. 

Related episodes:
An indicator lost: Big disaster costs 
When insurers can’t get insurance 
Selling safety in the fight against wildfires 

For sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet Money+ via Apple Podcasts or at plus.npr.org. Fact-checking by Corey Bridges. Music by Drop Electric. Find us: TikTokInstagramFacebookNewsletter.  

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Transcript

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0:00.0

NPR. Natural disasters leave devastation behind. Chard houses, flooded streets, lost possessions,

0:17.3

and often tragically, loss of life. But for many survivors, the danger doesn't

0:23.0

end there. That's when another crisis hits, contractor scams. This is the indicator from

0:28.5

Planet Money. I'm Waylon Wong, and I'm here with reporter Nevina Saddossum from Grist,

0:33.2

a non-profit newsroom covering climate change. Navina, thanks for coming on the show. Hi, thanks for

0:38.8

having me. So you have been reporting on the disaster economy as your beat, and that is like

0:44.2

the systems that turn disaster recovery into a marketplace. Exactly. Yeah, when people lose

0:50.2

their homes to natural disasters, they're really desperate to rebuild, and that's often when scammers

0:55.7

strike. In 2024, weather-related disasters caused 183 billion in infrastructure losses. So that's why

1:04.7

contract of fraud has essentially become a really lucrative business. One estimate suggests in

1:10.4

recent years

1:11.2

that roughly 10% of post-disaster spending

1:14.4

is lost to scams every year.

1:18.4

So today on the show, how these scams work

1:20.6

and what people can do to protect themselves.

1:22.9

Plus, the story of one fire-damaged homeowner

1:25.7

in Southern California,

1:27.0

whose personal disaster

1:28.1

turned into a legal and financial nightmare.

1:36.2

November 6, 2024 was just like any other day for Craig Crosby.

1:41.0

Sunny, clear, slightly windy day. I went out that morning and cleaned the pool.

1:45.6

He saw some smoke in the distance, but thought it was just another California wildfire.

...

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