How To Action Engagement Survey Results - Chapter 3 - The Questions - Part 10

Manager Tools

Mike Auzenne

Careers, Feedback, Leadership, Business, How-to, Development, Strategy, Management, Skills, Coaching, Advice

4.6 • 1.3K Ratings

🗓️ 30 October 2023

⏱️ 29 minutes

🔗️ Recording | iTunes | RSS

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Summary

Part 10 of our Manager Tools guidance on how to action Engagement Survey results question by question.

Transcript

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0:00.0	Welcome to Manager Tools.
0:02.8	How to action engagement survey results. Chapter 3. The questions. Part 10.
0:10.1	The questions this cast answers are, how should I respond to my engagement survey results?
0:15.3	What should I do with my scores on an engagement survey? And how can I improve my engagement survey results?
0:22.3	If you'd like answers to these questions and more, keep listening.
0:27.3	Don't get spooked. The 2023 is almost in the can and you've not done all that you could to get your team trained.
0:35.3	You may have lost some key players and you need to get their directs ready to step up.
0:40.3	Contact Maggie. As we have a few dates left this year so that you could still get training before the end of 2023.
0:49.3	And if that's too cramped, start the new year fresh with training that's a great reset.
0:54.3	Contact Maggie at Maggie at manager-tools.com to learn more about all of our offerings and discuss availability and strategies for planning an upcoming event.
1:06.3	Again, folks, we're looking at engagement surveys and dealing with the questions asking how to get information from your directs as to how you and the company can improve.
1:19.3	Now we're going to talk about the questions on this 140 question survey regarding recognition.
1:26.3	Yeah. This is another category where your organization assumes you share responsibility with them for how your people get recognized.
1:34.3	Don't assume it's all just about systems and processes controlled by HR.
1:39.3	Most managers don't know and shame on us. All the possible reward and recognition systems in our own companies.
1:46.3	Most managers find out when other managers avail themselves of the system, generally more veteran managers who have worked the system.
1:53.3	And how could any manager not realize that positive feedback and praise are recognition and completely in the control of the direct manager.
2:03.3	If you get the basics right of verbally rewarding people or recognizing people with positive feedback and praise,
2:11.3	you'll end up with a lot less pressure for more pay and benefits or corporate level rewards and recognition.
2:20.3	Every manager thinks, oh, I don't want to give too much positive. They'll be begging me for a race. It's actually not the case.
2:26.3	It's not the case. You can reduce the pressure on pay and performance requests by doing a good job of telling them how good they're doing.
2:34.3	Yeah.
	...

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