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Lenny's Podcast: Product | Growth | Career

How to achieve hypergrowth in your business and career | Carilu Dietrich (Atlassian, Miro, Segment, 1Password)

Lenny's Podcast: Product | Growth | Career

Lenny Rachitsky

Technology, Business, Entrepreneurship

51.5K Ratings

🗓️ 30 April 2023

⏱️ 67 minutes

🧾️ Download transcript

Summary

Brought to you by Rows—The spreadsheet where data comes to life | Braintrust—For when you needed talent, yesterday | Coda—Meet the evolution of docs

Carilu Dietrich is a former CMO, most notably the Head of Marketing who took Atlassian public. These days she’s an advisor to CEOs and CMOs of hypergrowth B2B companies and has worked with companies like Miro, Segment, Bill.com, 1Password, Productboard, Sprout Social, Weights & Biases, and more. In today’s episode, we discuss:

* Patterns across the most successful hypergrowth companies

* How to advance in your career, and how to someday become an executive

* How to decide which company to work at

* Advice for navigating the job market during tough times

* How to find and execute new growth opportunities

* Why most CMOs and CPOs get fired, and what we can learn from this

Find the transcript for this episode and all past episodes at: https://www.lennyspodcast.com/episodes/. Today’s transcript will be live by 8 a.m. PT.

Where to find Carilu Dietrich:

• LinkedIn: https://www.linkedin.com/in/hypergrowth-advisor/

• Newsletter: www.carilu.com

• Twitter: https://twitter.com/clu007

Where to find Lenny:

• Newsletter: https://www.lennysnewsletter.com

• Twitter: https://twitter.com/lennysan

• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

In this episode, we cover:

(00:00) Carilu’s background

(04:28) Habits and behaviors that will help you reach an executive role

(07:15) Why there is no substitute for working hard

(08:15) 5 things you need to do to get to the C-suite

(10:39) Choosing the right company for accelerated career growth

(12:42) Criteria for assessing a phenomenal company

(14:41) Asking better questions and making decisions with energy

(16:05) Advice for finding a job during a recession

(19:25) The importance of quality products and sustained brand advertising

(24:06) Lessons from successful hypergrowth companies

(28:14) Is word of mouth a necessary growth lever?

(31:31) How to accelerate word-of-mouth marketing

(35:28) Atlassian’s product-led growth strategy and delayed sales team hiring

(39:54) When to hire your first salesperson

(43:04) Common growth levers and roadblocks

(47:01) How to build trust between CEOs and CMOs

(49:00) Challenges of C-suite roles in startups

(52:55) Bundling strategies

(57:17) Lightning round

Referenced:

• Tomasz Tunguz: https://www.linkedin.com/in/tomasztunguz/

• Denise Persson: https://www.linkedin.com/in/denisepersson/

• Oracle: https://www.oracle.com/

• Atlassian: https://www.atlassian.com/

• Classy: https://www.classy.org/

• Snowflake: https://www.snowflake.com/en/

• Salesforce: https://www.salesforce.com/

• Okta’s “Businesses at Work” 2023: https://www.okta.com/businesses-at-work/

• Y U No Use Hipchat billboard: https://techcrunch.com/2011/04/22/y-u-no-have-lame-billboard-hipchat/

• Productboard: https://www.productboard.com/

• Miro: https://miro.com/

• Scott Farquhar: https://www.linkedin.com/in/scottfarquhar/

• Elena Verna on Lenny’s Podcast: https://www.lennyspodcast.com/the-ultimate-guide-to-product-led-sales-elena-verna/

Tao Te Ching, Stephen Mitchell translation: https://www.amazon.com/Tao-Te-Ching-Laozi/dp/0060812451/ref=asc_df_0060812451/

How to Win Friends and Influence People: https://www.amazon.com/How-Win-Friends-Influence-People/dp/8183227899/ref=tmm_pap_swatch_0

Never Split the Difference: https://www.amazon.com/Never-Split-Difference-audiobook/dp/B01COR1GM2/ref=sr_1_1

Everything Everywhere All At Once on Hulu: https://www.hulu.com/movie/everything-everywhere-all-at-once-fa320000-8cf3-46fc-8c45-df5ec67b71f2

• Tara Brach guided meditations: https://www.tarabrach.com/guided-meditations/

Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email [email protected].

Lenny may be an investor in the companies discussed.



Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Transcript

Click on a timestamp to play from that location

0:00.0

In order to get hypergrowth, you have to have organic inbound and viral word of mouth.

0:05.4

You can't pay enough to grow at those rates and have a viable company.

0:09.9

The biggest thing is an amazing product that people love to use, right?

0:13.7

I mean, ChatGPT is the most hyper-growth product that we've seen in history potentially

0:19.2

because people are so excited to use it and it's working in interesting ways.

0:22.8

And then I think the third thing is really riding the lightning,

0:27.7

I would call it.

0:28.6

Hyperwraith companies go through the stages of growth that would take other companies five years or ten years, right?

0:35.4

They're going from 10 to 50, they're going to from 50 to 100, they're going from 100 to 200, they're

0:40.5

they're jumping, and so they really need to kind of keep hiring 2X and 3X

0:47.1

leaders who have seen the next stage of growth because it's going to be here

0:51.5

before you know it.

0:58.0

Welcome to Lenny's podcast where I interview world-class product leaders and growth experts to learn from their hard-won

1:00.5

experiences building and growing today's most successful products.

1:04.0

Today my guest is Carrie Lou Dietrich.

1:06.2

Carrie Lou is a former CMO and has advised the CEOs and

1:09.9

CMOs of hyper-growth B2B companies like Segment, Miro, 1 password,

1:15.0

build.com, product board, sprout social, weights and biases, and most notably was

1:19.7

head of marketing at Atlassian through their IPO. In today's episode we cover what

1:24.6

hyper-growth companies have in common, how to make big changes to your growth

1:28.2

strategy to unlock new channels of growth, why CEOs don't trust

1:32.5

CMOs and why most CMOs get fired,

...

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