So you got the job. Now what? Join me, Eleni Mata, on HBR's new original podcast, New

Here, the Young Professionals Guide to Work, and how to make it work for you. Listen for

free wherever you get your podcasts. Just search New Here. See you there!

Welcome to the HBR idea cast from Harvard Business Review. I'm Allison Beard. Over the past few

months, we've been looking at all the ways that work has changed due to the global pandemic,

and what more could or should change going forward. It's a series we're calling back to work better.

Now leaders are balancing short-term crisis response with mid and long-term business decisions,

while individuals are reconsidering what they want out of their careers. This could be a big turning

point for organizations and their employees. One person who's been thinking a lot about these

changes, and what post-COVID workplaces and good management will look like, is Johnny C. Taylor

Jr. He's the CEO and president of the Society for Human Resource Management, a job he took after

serving in corporate roles for many years. He's looked at research from the past several decades

to identify not only trends, but also best practices for the future, and he's the author of the book

Reset, a leader's guide to work in an age of a people. Johnny, thanks so much for being on the show.

So I want to start with your perspective on our current moment. Why is this a good time to

reinvent how we work? Well, it's been a long time globally, since we really thought about work,

workers, and the workplace. Over the last several decades, various countries have taken different

approaches to incrementally improving and redefining those three areas. What is work? Who does that

work? In other words, who are workers, employees, contractors, etc. And then what's the workplace?

Fortunately for us, and I use the term, fortunately, intentionally, there was a pandemic,

and the pandemic forced us all, talent, people, and employers to stop, pause, reflect, and ask

themselves, did it have to be done that way? The entire construct that we have used to get work done

...