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Hidden Brain

How Rude!

Hidden Brain

Hidden Brain Media

Arts, Science, Performing Arts, Social Sciences

4.640.4K Ratings

🗓️ 11 April 2022

⏱️ 50 minutes

🧾️ Download transcript

Summary

It’s not your imagination: rudeness appears to be on the rise. Witnessing rude behavior — whether it's coming from angry customers berating a store clerk or airline passengers getting into a fistfight — can have long-lasting effects on our minds. But behavioral scientist Christine Porath says there are ways to shield ourselves from the toxic effects of incivility.

Transcript

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0:00.0

This is Hidden Brain, I'm Shankar Vedantan.

0:04.9

Parents, at least of a certain era, used to tell their kids,

0:09.0

if you can't say anything nice, don't say anything at all.

0:13.7

Such advice might seem quaint today.

0:16.9

No matter where we look, it can feel as if we're living in a time of mounting

0:21.5

incivility. Smart phones and social media amplify this feeling. It used to be that when two

0:31.1

people got into an argument in a parking lot or on an airplane, only a few people heard it.

0:37.0

But today, thousands of people witness rude interactions among people they'll never meet.

0:42.0

It's become the stuff of viral videos and memes. We're not talking to you. We're not talking to you. Why don't you mind your own business? We're not talking to you.

0:50.9

We're not one of these people that work here, so get out of my face.

0:55.1

We often tell ourselves to ignore insults and slights. Yet psychological experiments show that this is not easy to do,

1:02.8

and that rudeness has a long-lasting malevolent power.

1:06.8

We're flooded with emotions, and that's when this fight or flight gear kicks in.

1:13.3

One way that I think about this is the storm inside your brain.

1:19.6

The surprising effects of incivility and how to protect yourself from its toxic influence.

1:24.8

This week on Hidden Brain.

1:37.6

Routeness and incivility seem to be showing up everywhere these days, on airplanes and supermarket Isles in restaurants.

1:46.4

What effect does this tide of nastiness have on all of us?

1:50.2

According to the old adage, sticks and stones may break my bones, but words will never hurt me.

1:57.1

But is this really true?

1:59.1

At Georgetown University, behavioral scientist Christine Porath studies the effects of incivility on our communities, our careers,

2:07.9

even our capacity for creativity. Christine Porath, welcome to Hidden Brain.

...

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