As companies seek to close growing gaps in skills and talent,

Deloitte US CEO Jason Garzatus believes it's important for organizations to understand their baseline of skills.

There's so many organizations that can't ask and answer the fundamental questions about how much computer science or data management skills do I have or AI development skills in a given domain. By performing a skills inventory, leaders can truly understand where their efforts should be focused.

Being blind to those gaps is the real miss.

Visit Deloitte.com to learn how your enterprise can help successfully cultivate talent.

Hello, everyone, and welcome to At Bairns. I'm Andy Surwer. And welcome to our guest, Rick Worcester, CEO of Charles Schwab. Rick, great to see you. Thanks so much for joining us. Andy, thanks for having me on. It's great to be here.

So tell us about Schwab, how big is it these days in terms of assets, customers, geographic footprint, etc?

We're $11.8 trillion of assets, 46 million client accounts, and we're all over the country.

We're in about 400 locations. We're in a lot of people's neighborhoods where we like to serve them and help them meet their financial dreams.

We work with 16,000 independent advisors across the country and we support

their businesses and they're in most local communities across the country. So we're very much a

U.S. company in every pocket of our country trying to help investors live out their financial

dreams. So you mentioned the advisors, the RIAs, and you also have direct customers. So talk to us about that mix. Why do some people go

directly and some people go through RIAs? Sure. So our business, of the 11.8 trillion, a little bit

more than half is in retail and a little bit less than a half in our, with our independent

advisors, and then we have a workplace workplace business and so that's how our

business is split up an individual investor has many choices for how they want to how they

want to invest and and we encourage our retail investors can be active traders they can be

self-directed investors some retail investors want help and they want the help of a

fiduciary and I think one of the

reasons why the independent advisor channel has been so successful and has outgrown the market

is because they are fiduciaries. They sit in the beside the client take on their best interests

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