How AI and behavioural economics can re-humanize financial services, with Diederick van Thiel
How to Lend Money to Strangers
Brendan le Grange
5 • 2.6K Ratings
🗓️ 18 December 2025
⏱️ 53 minutes
🧾️ Download transcript
Summary
"We live in a world where AI is transforming everything, but the real opportunity isn’t in automation: it’s in reimagining systems around people." In today's episode, I'm speaking to Dr Diederick van Thiel, fintech entrepreneur, executive, academic, and, most recently, author of Brilliant Data, a call to leaders, innovators, and policymakers to create intelligent systems that don’t just think quickly, but also care deeply. "The future doesn’t belong to those with the most data. It belongs to those who understand it".
Oh, and because Dr van Thiel is a fintech founder, too, we also discuss a range of other topics, including how AdviceRobo's personality-based credit scoring can open up new sectors and thus approve more loans than traditional methods.
AdviceRobo is at https://advicerobo.ai/ and at https://www.linkedin.com/company/advicerobofixingglobalcredit/
Find links to the book at https://advicerobo.ai/brilliant-data/ (or via my featured book page https://www.howtolendmoneytostrangers.show/recommended-reads)
Connect with me on LinkedIn at https://www.linkedin.com/in/brendanlegrange/
As is the show, please follow its page at https://www.linkedin.com/company/how-to-lend-money-to-strangers/ (once you have followed, look for the circle with the three dots in the header section, click that and then 'invite connections' and invite any of your colleagues who you think might like the content
Commercial partners include (when you click one of these affiliate links, I earn a small commission but you won't pay a cent more)
ProtonVPN Browse privately with a community-owned secure VPN that safeguards your privacy. https://go.getproton.me/aff_c?offer_id=26&aff_id=12767
Ogma Risk & Analytics: Customized risk management and analytic consulting for you https://www.ogmara.com/?utm_source=HTLMTS&utm_medium=banner&utm_campaign=OGMA+intro&utm_id=2501
Friends of the show include: https://www.ontap.co.za/pages/hoedspruit-store-details (for all your Hoedspruit-based bathroom needs), https://www.joinhumoni.com, https://www.haboomoney.com/, and https://beetlesense.ai
And since you like podcasts, I'm also co-create hAIghtened senses with Christo van Zyl, in which looks at the intersection between human senses and technology
Keep well, Brendan
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Transcript
Click on a timestamp to play from that location
| 0:00.0 | all financial decisions were being made like this from a banker in your village. We knew you |
| 0:05.5 | and your family. He knew you were a responsible person or not at all. And that's what decided |
| 0:10.0 | if you are eligible or not for something that the bank offers. The thing is now with the further |
| 0:15.4 | digitalization, it dehumanized actually the world. All these kind of personal relation, personal insights are being vanished away because |
| 0:24.7 | everything had to be made efficient and fast. |
| 0:32.1 | Welcome back to How to Land Money to Strangers with myself, Brendan LaGrange. This episode is brought to you by How to Lend Money to Strangers with myself, Brendan LaGrange. |
| 0:38.0 | This episode is brought to you by How to Lend Money to Strangers with Brendan |
| 0:42.4 | Lagrange. |
| 0:43.3 | Yes, it's the last time I'm going to ask this, but please, if you are on LinkedIn, |
| 0:48.2 | follow the LinkedIn page for the show, and then really importantly, please visit that |
| 0:53.5 | page, look at the top and the header section |
| 0:56.0 | there for the little circle with three dots in it. Click that and the top of the menu should be |
| 1:02.0 | invite connections to follow. That's how you can tell people that are in your network about |
| 1:07.9 | the show. See if anybody you know in the lending industry jumps out at you that |
| 1:13.5 | might like this content. If so, click them, send it off. I know it feels a bit weird. For most |
| 1:19.9 | of us, we don't use LinkedIn like that, but it would really be a big boost for the show |
| 1:24.6 | and the perfect little Christmas present. But speaking of the show, |
| 1:29.3 | let's get into the content because today we have some really interesting stuff to talk about. |
| 1:35.0 | We're looking at human-centered AI and the role it can play in creditors. And we're hearing |
| 1:41.1 | about it from one of the real pioneers of this space. |
| 1:44.8 | Dr. Diedrich Van Thiel is an entrepreneur, an academic, and now an author, with a deep and prolonged interest in the topic. |
| 1:54.3 | So, let's go and learn from him now. |
... |
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