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Manager Tools

Horstman's Law Of Uncertainty

Manager Tools

Mike Auzenne

Feedback, Strategy, Careers, Coaching, Management, Skills, How-to, Development, Advice, Business, Leadership

4.61.4K Ratings

🗓️ 2 December 2013

⏱️ 32 minutes

🧾️ Download transcript

Summary

This guidance describes what to say when you don't have an answer to a question, even when it's urgent.

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to Manager Tools.

0:02.0

Today's topic, Horseman's Law of Uncertainty.

0:05.0

Here we go.

0:07.0

Horseman's Law of Uncertainty.

0:08.0

Well, we ought to rename it to...

0:10.0

O'ZAN doesn't know what he's talking about and got asked a question.

0:15.4

And answers with horsemen's uncertain.

0:18.0

That's who's, there you go.

0:20.0

I mean, it happens all the time.

0:22.2

People think they're alone alone and they're not your

0:24.7

direct ask you a question and believe or not you don't have an answer and maybe

0:28.8

it's urgent right so what is one to do? Yeah we get these notes all the time that people say thank you, thank you, thank you.

0:35.0

I didn't know what I was doing. I didn't want others to know that I didn't know what I was doing.

0:40.0

And folks, the simple fact of the matter is you can rest easy.

0:43.6

You're in the vast majority if you don't know what the right answer to stuff is.

0:48.3

Almost nobody knows what they're doing when it comes to management. Everybody else is fearful too.

0:54.6

Everyone else is afraid that people are going to find out they don't know what they're

1:00.0

doing.

1:01.0

Let's just have a little manager tools group hug here.

1:03.0

I feel like we're like...

1:04.0

Exactly.

1:05.0

Sorry.

...

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