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Life Kit

Health insurance hell: Why do I need a prior authorization?

Life Kit

NPR

Kids & Family, Self-improvement, Business, Health & Fitness, Education

4.54.9K Ratings

🗓️ 10 February 2026

⏱️ 14 minutes

🧾️ Download transcript

Summary

Some medical procedures and treatments require prior authorization from your health insurance company, meaning you'll need pre-approval before you can receive care. This episode, health care reporter Sarah Boden shares tips on making the prior authorization process as smooth as possible — so you can save yourself frustration and get medical support sooner.

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Transcript

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0:00.0

This message comes from How to Be a Better Human, a podcast from TED for the self-help skeptic.

0:06.0

Hear how you can laugh more in your everyday life, explained with science, insights, and hilarious stories.

0:11.8

Listen to How to Be a Better Human, wherever you get your podcasts.

0:18.2

You're listening to Life Kit.

0:22.6

From NPR.

0:25.1

Hey, it's Mariel.

0:32.0

When you go to the doctor and have a procedure done, the doctor's office will submit a claim to your insurance. And then the insurance company will say, this service is covered or not covered.

0:36.4

Here's how much we'll pay for it.

0:38.1

Here's how much the patient is going to pay.

0:40.4

In some cases, though, that analysis has to happen before your procedure or tests.

0:46.0

It requires what's called a prior authorization.

0:49.3

And this is for a couple reasons.

0:51.0

Sarah Bowden is a health care reporter.

0:52.9

She's been looking into this for the KFF Health

0:54.9

News and NPR project called Healthcare Helpline. One, you know, as a patient, you don't want to

1:00.4

get slammed with a big medical bill that you thought was going to get covered, but it's not. Also,

1:05.6

doctors don't want the same thing. They don't want to be left holding the bag because their patient

1:09.3

can't pay and the insurance company can't pay. Also, insurance companies argue requiring prior authorizations

1:16.0

prevents waste, fraud, and abuse because they're looking to see if somebody actually needs

1:21.5

medical care before it's delivered. But what triggers prior authorizations?

1:28.5

That's not totally clear.

1:30.3

It's another part of the health insurance industry that's a bit of a black box.

...

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