meta_pixel
Tapesearch Logo
Log in
HBR IdeaCast

Gaslighting at Work—and What to Do About It

HBR IdeaCast

Harvard Business Review

Leadership, Entrepreneurship, Communication, Marketing, Business, Business/management, Management, Business/marketing, Business/entrepreneurship, Innovation, Hbr, Strategy, Economics, Finance, Teams, Harvard

4.41.9K Ratings

🗓️ 14 December 2021

⏱️ 20 minutes

🧾️ Download transcript

Summary

Mita Mallick, head of inclusion, equity, and impact at the firm Carta, says gaslighting at the office is more common than many people realize. That's when a manager or coworker engages in behavior where one thing happens, and they try to convince the victim otherwise. Gaslighting can damage the victim’s well-being and performance as well as the company overall. She explains how to recognize the manipulative behavior, what to do about it in the moment, and how companies can respond. Mallick wrote the HBR.org article "How to Intervene When a Manager Is Gaslighting Their Employees."

Transcript

Click on a timestamp to play from that location

0:00.0

So you got the job. Now what? Join me, Eleni Mata, on HBR's new original podcast, New

0:08.1

Here, the Young Professionals Guide to Work, and how to make it work for you. Listen for

0:13.8

free wherever you get your podcasts. Just search New Here. See you there!

0:30.0

Welcome to the HBR idea cast from Harvard Business Review. I'm Kurt Nicky. Have you ever come out

0:49.9

of a work meeting where you did not understand what just happened or why? Like, why was that person

0:55.8

presenting the idea that you suggested at a previous meeting? Or wait, why did that supervisor do

1:01.4

an about face and act like it's totally normal? We've been taught to try to see things from other

1:07.4

people's perspective in the workplace, to fix things that you can control, like your communication

1:12.9

and your collaboration. It's easy to feel some self doubt when things go awry. Like, none of this

1:18.8

is how I remember it. What am I doing wrong? Well, maybe it's not you. Our guest today says that it's

1:25.7

some point in our working lives where likely to deal with a toxic behavior called gaslighting. That's the

1:31.7

idea that someone can make someone else question their memory, their perception of reality. In the workplace,

1:37.8

it's often a manager doing this. They pretend not to understand, they change the subject, they trivialize

1:43.9

your feelings, or they deny that something happened. And it's exasperating to deal with. When you're being

1:50.6

gaslit, it hurts your self-esteem, mental health, and job performance. Joining me today is Mita Malik.

1:58.2

She is the head of inclusion, equity, and impact at the firm Carta, and she wrote the hbr.org article

2:04.6

How to Intervene when a manager is gaslighting their employees. Mita, welcome. Thank you so much for

2:10.4

having me. Now, this is a word that's been used quite a bit in headlines. How do you define this

2:17.0

colloquialism gaslighting, especially when it comes to the workplace? Well, my really simple

2:22.0

definition, I'll start with Kurt, is if we were sitting next to each other right now, and I just

2:26.2

turned around and slapped you across the face, and you looked at me and you said, Mita, why did you

2:31.6

slap me across the face? And I just looked at you and said, I didn't slap you across the face,

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from Harvard Business Review, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Harvard Business Review and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2025.