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SaaS Interviews with CEOs, Startups, Founders

From Cleaning Company at 26 to $14m Agency By His 42nd Birthday, EP 266: Andrew Howlett

SaaS Interviews with CEOs, Startups, Founders

Nathan Latka

Ceo, Entrepreneurs, Founders, Software, Business, Entrepreneurship, Saas, Startups

4.6 β€’ 683 Ratings

πŸ—“οΈ 7 June 2016

⏱️ 20 minutes

🧾️ Download transcript

Summary

Andrew Howlett, Chief Digital Officer at Rain, and a board member at the Society of Digital Agencies. Andrew started a million-dollar cleaning products business online at 26, before moving into marketing consultancy. Listen as Nathan and Andrew talk marketing, strategy, and how to get out of finance.

Famous 5
Favorite Book? – The 7 Habits of Highly Effective People
What CEO do you follow? β€” Maurice Levy
What is your favorite online tool? β€” Pipedrive
Do you get 8 hours of sleep?β€” Yes
If you could let your 20 year old self know one thing, what would it be? β€”That finance wasn’t the direction I wanted to go - it would have been great to understand computer science more

Time Stamped Show Notes:
01:20 – Nathan’s introduction
01:40 – Welcoming Andrew to the show
02:00 – At 26, started a website that sold cleaning supplies
02:35 – At 29, started Rain
02:40 – uClean had total revenues of $200k in its first year; almost $1 million the next year
03:30 – Clear around $200k each year from uClean
04:05 – Rain’s latest client is BeachBody
04:40 – Rain is helping them re-imagine their products
05:00 – Revenue model is generally either a monthly retainer or T&M
05:25 – Retainer of $50-75k per month
05:55 – Works largely with 7 major clients
06:30 – First-ever Superbowl ad this year - Campbells Chunky Soup
06:55 – Wanted to focus on online placement
08:10 – 90% of placement is hustle
08:30 – They use People Pattern as a helpful piece of software
09:10 – Ended up with 3.5 million views in 2 weeks
10:00 – Made 3 videos for the Facebook 10-year anniversary
11:10 – Margin on video can be tricky to handle
11:56 – Total revenue in 2015 was $14 million
12:30 – Vision is to keep strategy, design, development and building in-house
14:20 – Happy with the current size of the company - no plans to grow dramatically
14:30 – Connect with Andrew on Twitter or LinkedIn
16:10 – Famous Five

3 Key Points:
The majority of marketing is hustle. Automation helps, but to some extent you need to have real people pushing things along.
There are benefits to limiting growth. Having a core team that’s small enough to be in the same room at the start of a project is fantastic.
You need to understand how technology works. Even if you’re never going to be a developer, educate yourself in the basics. It will pay off.


Resources Mentioned:
Freshbooks - The site Nathan uses to manage his invoices and accounts.
Host Gator – The site Nathan uses to buy his domain names and hosting for cheapest price possible.
Leadpages – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+
Audible – Nathan uses Audible when he's driving from Austin to San Antonio (1.5 hour drive) to listen to audio books.

Show Notes provided by Mallard Creatives

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Transcript

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0:00.0

This is the top, where I interview entrepreneurs who are number one or number two in their industry in terms of revenue or customer base.

0:09.0

You'll learn how much revenue they're making, what their marketing funnel looks like, and how many customers they have.

0:16.0

I'm now at $20,000 per talk.

0:18.0

Five and six million.

0:19.0

He is hell-bent on global domination. We just broke our 100,000 units sold mark Five and six million. He is hell bent on global domination.

0:21.2

We just broke our 100,000 unit soul mark.

0:23.9

And I'm your host, Nathan Latka.

0:27.4

Okay, Top Tribe, this week's winner of the $100 is Zach Ferran.

0:32.7

He's a 22-year-old Apple employee, and he's listening to the show and loving it. For your chance to win

0:38.7

a hundred bucks every Monday, simply subscribe to the podcast on iTunes now and then text the

0:43.9

word Nathan to 3344 to prove that you did it to enter. Okay, Top Tribe, you are listening to

0:50.3

episode 266 and coming up tomorrow morning you're going to hear from prem

0:54.8

behitia he quit a six-figure corporate job with the kid nonetheless to launch a SaaS startup

1:00.3

okay top drive good morning i gave him this morning got a big old starbucks mocha with the whipped

1:07.4

cream and you're going to enjoy our guest this morning his name is andrew hallet and he is the

1:10.7

chief digital officer and partner at Rain, along with board member at Soda Speaks, the Society

1:17.3

of Digital Agencies. Andrew, are you ready to take us to the top? Yes, sir. All right, let's do

1:23.5

this. So first things first, when did you start the agency? What did you do before then?

1:28.0

You know what? So I was actually a history major, but wanted to do finance and accounting.

1:33.2

So history was the quickest major I could find to get out of school. But I wanted to do finance

1:37.6

and accounting. Unfortunately, after doing finance and finance for about five years, I realized

1:43.0

a hated finance, which was a big problem.

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