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The Excerpt

For Wikipedia founder Jimmy Wales, truth has always been a matter of trust

The Excerpt

USA TODAY

Daily News, News

4.11.2K Ratings

🗓️ 28 November 2025

⏱️ 14 minutes

🧾️ Download transcript

Summary

Since its inception back in 2001, Wikipedia has become a trusted source for information. The online encyclopedia took hold despite initially being a punchline for late-night talk show hosts like Stephen Colbert. But nearly 25 years on, its founder has gotten the last laugh all while teaching the world about trust. The engine of the world’s largest encyclopedia runs on the work of volunteers. And at its helm is Jimmy Wales, the Wikipedia founder, who joins USA TODAY’s The Excerpt to share insights from his new book, “The Seven Rules of Trust,” on bookshelves now. 

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Transcript

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0:00.0

Since its inception back in 2001, Wikipedia has become a trusted source for information.

0:10.0

The online encyclopedia took hold despite initially being a punchline for late-night talk show hosts like Stephen Colbert.

0:18.0

But nearly 25 years on, its founder has gotten the last laugh, all while

0:22.6

teaching the world about trust. Hello and welcome to USA. Today is The Excerpt. I'm Dana Taylor.

0:28.3

Today is Friday, November 28, 2025. The engine of the world's largest encyclopedia runs on the work

0:36.4

of volunteers.

0:38.0

And at its helm is Jimmy Wales, the Wikipedia founder who joins me now to share insights

0:43.8

from his new book, The Seven Rules of Trust on Bookshelves Now.

0:47.4

Jimmy, thank you so much for joining me.

0:49.0

Well, thanks for having me.

0:50.0

It's good to be here.

0:51.0

In your book, you said that new technology demands new thinking, even if it seems a little

0:56.5

crazy at first.

0:58.3

That was true for the internet and Wikipedia.

1:01.0

It's also true for AI.

1:03.5

Does Wikipedia have a happy or unhappy relationship with AI?

1:07.7

A little bit of both, but I would say mostly happy. You know, Wikipedia is

1:12.6

really part of the infrastructure of the world. So of course, it's a huge part of the training data

1:17.2

for AI. But also, you know, this technology is deeply flawed. It's the ability to trust it is

1:23.8

quite low because of the hallucination problem, as the experts call it, it makes stuff up.

1:28.8

And so, you know, there's that sort of mixed feelings about it. But of course, we're also

1:34.4

exploring what are some ways that we might use AI to support our community and to sort of do some

...

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