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Capitalism.com with Ryan Daniel Moran

Finding The 5% of Customers Who Will Increase Your Revenue By 90% w/ Steven Black #BrandBuilderPodcast

Capitalism.com with Ryan Daniel Moran

Capitalism.com

Entrepreneur, Amazon, Lifestyledesign, Investing, Startup, Ryandanielmoran, Finance, Cashflow, Freedomfastlane, Lifestyle, Business, Passiveincome, Financialfreedom, Entrepreneurship

4.8793 Ratings

🗓️ 16 April 2019

⏱️ 56 minutes

🧾️ Download transcript

Summary

If you don’t brand yourself, your customers will brand you. Max Kerwick talks to Steven Black about social listening, a great tool to begin or improve your ongoing market research processes.

Tune in for some serious advice: your social media channels are not secondary sales channels, engage with your customers! The importance of customer retention, abandoned cart sequences and stop apologizing for being in business.

Transcript

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0:00.0

It's that easy. That's listening. That's getting people to talk because you're basically consistently surveying the entire market to continually improve your brand.

0:11.0

And when you do that, you're also learning what kind of content they want to consume.

0:17.1

So feed them what they want in terms of content and your product and you own them.

0:22.1

Welcome to the Brand Builder podcast presented by Capitalism.com.

0:25.6

I'm Max Kerwick and I advise physical product brands to find their story.

0:29.1

I'm Ryan Daniel Moran and I invest in physical products brands.

0:33.5

A physical products brand is arguably the most predictable path to a seven-figure business,

0:38.8

and we advise them, build them, buy them, and sell them.

0:42.4

The show goes behind them, tracks their success, and hands you the keys to what's working.

0:46.4

Let's dive in.

0:48.3

Hey, real quick, I'm doing a test in my business right now that I think you'll be interested in.

0:53.3

We have a training called

0:54.9

million dollar brands and it helps business owners and entrepreneurs get clear on those first

1:01.8

three to five products that they're going to build that will get to 25 sales a day at 25 to 30

1:09.0

and thus be a million dollar business.

1:11.6

And we sell that for $297.

1:14.6

And I recently had the idea of what if at the end of that training when somebody completed it and they filled out a form saying they know what their three products are going to be. They know how they're going to launch the products.

1:29.3

Let's refund them the cost of the training.

1:32.6

Let's incentivize the action of actually making some decisions in your business and getting

1:37.5

clear on your business.

1:39.1

And I did this because someone challenged me with the thought of what would I change in my business if I

1:45.2

only cared about my customer's results and I didn't care about profitability. And I immediately

...

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