Financials: Bank Raises, Conglomerates, and LivePerson’s CEO Drops By
Industry Focus
The Motley Fool
4.6 • 854 Ratings
🗓️ 18 March 2019
⏱️ 42 minutes
🧾️ Download transcript
Summary
In the latest installment of our Between Two Fools interview series, Industry Focus: Financials host Jason Moser sits down with LivePerson (NYSE: LPSN) CEO Rob LoCascio. Plus, Wells Fargo (NYSE: WFC) CEO Tim Sloan just got a $1 million raise – did he deserve it? And, why does conglomeration seem to work so well for companies like Berkshire Hathaway (NYSE: BRK-A) (NYSE: BRK-B) and Markel (NYSE: MKL), but not forGeneral Electric (NYSE: GE). All this and more on this week’s episode.
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Transcript
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| 0:00.0 | Thanks to LinkedIn for supporting this episode of Industry Focus. |
| 0:04.0 | Find the right people for your business this year at LinkedIn.com slash fool |
| 0:08.0 | and get $50 off your first job post. |
| 0:10.0 | That's LinkedIn.com slash fool. |
| 0:12.0 | Terms and conditions apply. |
| 0:14.0 | Welcome to Industry Focus, the podcast that dives into a different sector of the stock market each day. |
| 0:21.0 | It's Monday, March 18th, and that means we're talking |
| 0:23.1 | financials. I'm your host Jason Moser and on today's show we're going to talk |
| 0:26.2 | about Wells Fargo. Did their CEO really deserve a raise? Well, we're |
| 0:31.6 | gonna we're gonna kick that idea around. |
| 0:33.4 | We've got a good listener tweet to discuss too. |
| 0:36.8 | As always, Matt and I will have one to watch for you, but we begin today with a new installment |
| 0:41.4 | of Between Two Fools. |
| 0:43.6 | Rob Lecassio is the founder and CEO of Live Person. |
| 0:46.9 | As the leader in intelligent engagement solutions, |
| 0:49.2 | Live Person currently serves over 18,000 clients |
| 0:52.4 | with 1,200 employees and offices across the globe. |
| 0:56.0 | Recently, I had the good fortune to speak with Rob and we talked about everything from the |
| 0:59.4 | intended and the unintended effects technology is having on the world to life as a CEO of a publicly traded company and why he's excited about what the future holds for live person |
| 1:11.6 | Okay Rob the customer service is hard and you founded this business live person on that very concept back in 1995. |
| 1:18.0 | What I'd like to know is, first of all, tell me how I the consumer might interact with live person on any given day. |
| 1:28.5 | For, let's say, a customer of T-Mobile, you can now through I- message right on your mobile device you can message you'll see |
... |
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