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The Story of a Brand

Exponent Beauty - Innovation that Truly Works

The Story of a Brand

Ramon Vela

Business, Entrepreneurship

5145 Ratings

🗓️ 7 July 2022

⏱️ 40 minutes

🧾️ Download transcript

Summary

This episode is brought to you by Yotpo.

 

Liz Whitman has been in the beauty industry for 15 years - as an entrepreneur, investor, and executive - but her "ah-ha" moment for her latest brand came when she was getting a facial.

 

The Founder and CEO of Exponent Beauty, a self-activated skincare system designed to deliver peak potency with each dose, was president of Red Door by Elizabeth Arden when a long-time aesthetician was bringing her up to speed on products and protocols.

 

"She spent a lot of time telling me why, as part of our protocols, we mixed masks and serums and treatments fresh before applying them to guests," she says. "I'm sitting there, my eyes are closed. ... And I go to the next logical question: if that's true, then how effective can pre-mixed retail products actually be?"

 

Fast forward through a move to the West Coast and lab research that confirmed her suspicion that a skin-care solution was needed.

 

"It's wonderful to come up with something wildly innovative that truly works," she says.

 

Liz has some words of wisdom she's gained after her career as an entrepreneur.

 

"In some ways, I envy first-time founders on the emotional front because not knowing what's ahead is somewhat amazing - you have no fear whatsoever," she says.

 

Liz offers these tactical suggestions to would-be entrepreneurs.

 

"There are tons of people willing to give advice and feedback and share learnings, and it's never been easier than it is today to just get in touch with pretty much anyone through the Internet (and) through various social platforms," she says. "Don't be precious about your idea. Kick it around...Ask them what they like about it, etc. And that's really important and very hard to do. And I think this is in life in general, not just with entrepreneurship, but you have to create a safe space for real feedback."

 

As for the future, Liz says to expect the unexpected from her brand.

 

"I think you can fully expect that anything coming out of Exponent will be a think-outside-the-jar approach to new product development."

 

In Part 2, Liz talks about:

 

* Her background in the beauty industry.
* The "ah-ha" moment for her new brand.
* The four phases of development for Exponent Beauty.
* Advice for other entrepreneurs.
* Her continued attraction to starting new brands.
* A guide to the brand's website and products.
* The importance of establishing consumer trust.

 

Join Ramon Vela and Liz Whitman as they break down the inside story on The Story of a Brand.

 

For more on Exponent Beauty, visit: https://exponentbeauty.com/ 

 

Subscribe and Listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player: Listen now.

 

*

 

This episode is brought to you by Yotpo.

 

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Transcript

Click on a timestamp to play from that location

0:00.0

It's wonderful to come up with something wildly innovative that truly, truly works.

0:04.5

But if no one is going to be excited about the experience or they're not going to understand

0:08.9

it or anything else, and there's really no point in going down that path.

0:12.0

So we did extensive consumer focus groups, at which point we did clinical testing as well

0:18.3

on the formulas themselves.

0:20.0

So that four phase approach is kind of how

0:23.1

I approach new businesses just generally and always have. And it was at that moment that I realized,

0:30.5

okay, there's a there there and I'm 150% committed to it and willing to spend the next 10 years

0:36.2

in my life working on it.

0:52.2

This is the story of a brand, a podcast that helps people learn the story behind their favorite consumer companies.

0:54.0

I'm Ramon

0:54.5

Vela and I believe that people want to know more about the brands and the products they

0:58.7

purchase. So each week, I interview the founder of a consumer brand, unpack their story,

1:03.9

their products, and their mission so you can decide which products are worth buying and which

1:08.1

brands are worth supporting.

1:18.8

Hey, this is part two of our interview with Liz Whitman, who is founder and CEO of Exponent Beauty. She was also, by the way, past president of the Red Door by Elizabeth Arden.

1:25.4

She's started businesses. She's run businesses. She's just an amazing

1:29.1

entrepreneur talks about in this interview, she talks about her new company, Exponent Beauty. And we go

1:36.9

through so many different things. She shares a lot of actually a lot of wisdom around entrepreneurship

1:41.3

in this particular episode. She also goes through her background in

1:45.1

the beauty industry, her aha moment for her new brand, the four phases of development for exponent

1:50.8

beauty, which by the way, if you're building a skincare brand or beauty brand and so forth,

...

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